unknown malicious IP blocked, but no malware found in scan

[td1]

Hi,

My protection module keeps coming up with the message: Malicious IP blocked 58.65.47.206 every so often

However, I have no idea what IP this is, and when I looked it up on the internet it seemed to be from somewhere in Japan...

Also when I ran full scans using Malwarebytes' Anti-Malware, Mcafee, and Ccleaner, nothing was found. Obviously it's being blocked now, but if I ever de-activate the module I'm worried it's gonna screw up my computer. Is there anything I can do? Is it wise to restart my computer or use last functioning settings? Also at the moment I'm somewhere I can't update my malwarebytes because I need to go through a proxy to connect to the internet here.

Thanks!

[screen317]

Hi and welcome to Malwarebytes.

Do you still need help?

[td1]

Hi and welcome to Malwarebytes.

Do you still need help?

Hi, my system is completely fine now (i think), I've had help from another moderator and a friend. BUT one thing is that although spybot which i downloaded removed quite a lot of spyware, which was probably contacting that IP, I can't reactivate my malwarebytes IP blocker from the icon at the bottom right of the screen. Is there any other way of re-activating it?

Thanks

[screen317]

Hi,

My apologies for the delay.

Try uninstalling and reinstalling MBAM. You should be able to reactive the IP protection then.

[td1]

Hi,

My apologies for the delay.

Try uninstalling and reinstalling MBAM. You should be able to reactive the IP protection then.

Hi,

Sorry, I didn't mention I'd already tried that! Basically another moderator on the forum suggested I download a beta version and see if that worked.

I downloaded the beta that was suggested to me by support, and reinstalled the new version after uninstalling the old one. The protection module activated but only for a couple of seconds. I did this a couple of times, and also used mbam-clean when I had uninstalled it before reinstalling the beta. There's a protection log i noticed which shows that it failed to load and gives an error code. It says: 15:46:26 Tom ERROR IP protection failed: FwpmEngineOpen0 failed with error code 1753

What is this code and does it give you a better idea for what's wrong?

Thanks

[screen317]

Hi,'

I will check with my colleagues and see what they have to say.

Do you know which version of the beta you are running?

[screen317]

Hi,

Version 1.45 of MBAM has officially been released, so please uninstall the beta you are using and install the latest version. Then, update the database, run a Quick Scan, and post its log.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

-screen317

[screen317]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!