Installation Error - help!

[ctrent]

When attempting to install using an installation file named: mbam-setup.exe, I get the following return:

Setup

Unable to exectue file:

C:\Probram Files\Malwarebytes' Anti-Malware\mbam.exe

CreateProcess failed; code 2.

The system cannot find the file specified.

What should I do?

Thanks

[Firefox]

Hello ctrent, and Welcome to Malwarebytes...

mbam will not install - Code 2 error, mbam.exe not found

It looks like some malware may be deleting the file when it installs. Please see if the below instructions help you.

Please go here:

http://forums.malwarebytes.org/index.php?showtopic=29028

And see if that might help get Malwarebytes running for you

[ctrent]

Hello ctrent, and Welcome to Malwarebytes...

mbam will not install - Code 2 error, mbam.exe not found

It looks like some malware may be deleting the file when it installs. Please see if the below instructions help you.

Please go here:

http://forums.malwarebytes.org/index.php?showtopic=29028

And see if that might help get Malwarebytes running for you

-----

I followed the instructions.

After launching the randomized renamed mbam.exe version from the Program Files\Malwarebytes' Anti-Malware folder, it still wouldn't run.

I then changed the name to explorer.exe, like the instructions said, tried to run the app but I receive a 707 error.

What should I try next?

Thanks,

Chas

[AdvancedSetup]

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[Firefox]

@ ctrent if those instructions did not work for you then you need to follow the instructions provided by AdvancedSetup stated above to get an expert to help you clean your computer.