Jump to content

Malwarebytes' Anti-Malware has stopped working error

Recommended Posts

Hi! I'm new to the forum, and I just used MBAM on my desktop to clean up Vista Guardian 2010 malware, and it worked great. I have some bigger issues (I think) with my laptop. I have no idea what kind of virus is on my laptop, all I know is that it my computer (when it actually decides to run) doesn't open to my usual desktop, but some alternate desktop, with a black background. It's not in SAFE MODE either.

When I try to run the program I get an alert that says Malwarebytes' Anti-Malware has stopped working. I renamed the file and that didn't work either.

Problem details gave me the following information, not quite sure how to proceed from there.

Problem signature:

Problem Event Name: APPCRASH

Application Name: abooyah.exe.exe

Application Version:

Application Timestamp: 2a425e19

Fault Module Name: abooyah.exe.exe

Fault Module Version:

Fault Module Timestamp: 2a425e19

Exception Code: 80000003

Exception Offset: 00009b24

OS Version: 6.0.6000.

Locale ID: 1033

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

abooyah.exe is what I had renamed the MBAM file as, just FYI. Any suggestions would be greatly welcomed.


Link to post
Share on other sites

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.