Jump to content

Malwarebytes won't open

Recommended Posts

The three recommended remedies suggested are to:

1. start it up in safe mode

2. change the mbam.exe file name to myapp.exe

3. create a new account, restart and download Malwarebytes on that login name

After trying all three, I have gotten farther along in the process than I had been a couple hours ago but now, after the program has been installed, it simply will not open.

This indicates to me that the Malware is severely affecting my computer, which doesn't take a computer guru to know considering how I can't even get on my computer (without wanting to rip my hair out) out of safe mode.

Anyways, how do I get the program to open?

Link to post
Share on other sites

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.