Pat Glauer Posted February 21, 2010 ID:203571 Share Posted February 21, 2010 HiI'm new to all of this and may need LOTS of help. Our PC has two accounts. One is horrible infected, the other is not running correctly but doesn't see the XP Internet Security 2010 pop ups that the previous one does.I am able to download MBAM with no problem, but when I try to access it, it tells me that MBAM.exe cannot be found. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 21, 2010 ID:203607 Share Posted February 21, 2010 Hello Pat,What is the Windows edition/version on this system?Make sure you are logged in with account that has administrator-rights.More than that, we need to see some logs. Look at this topic http://forums.malwarebytes.org/index.php?showtopic=9573Skip the MBAM section but do as much as possible of the rest.Reply back with the Gmer log and the DDS reports. Link to post Share on other sites More sharing options...
Maurice Naggar Posted February 28, 2010 ID:207243 Share Posted February 28, 2010 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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