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Unable to boot

Tarelgeth

By Tarelgeth
in Resolved Malware Removal Logs

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Tarelgeth

Tarelgeth

Posted
Posted

Trying to do a repair on my girlfriend's laptop. Not entirely familiar with its hardware configuration, so if there's anything you need to help you'll need to tell me how to find out. It's an old Dell Inspiron 600 machine running Windows XP.

She's known of a virus issue on her machine for some time, but has simply tried to work around it rather than repairing it. Internet Security 2009 popups would obscure almost anything she attempted to do. I'd tried to recommend running MBAM to her, but it took some time before she decided to deal with it.

When she did, she ran both Spybot S&D and MBAM, back to back. Both reported items that could not be removed without a restart. When she restarted her machine after the programs finished, the laptop could no longer finish booting.

Any attempt at this point to start Windows results in a blue STOP screen, with the standard message:

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adaptors.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000007E (0xC0000005, 0x83710BCB, 0xF7B7A69C, 0xF7B7A398 )

More worrying to me, attempting to boot into Safe Mode or Safe Mode with Command Prompt results in a similar message.

A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDKS /F to check for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x0000007B (0xF7B46528, 0xC0000034, 0x00000000, 0x00000000 )

Any help on where to go from here would be greatly appreciated. MBAM -did- run, so the log should still be stored on the machine, but I currently don't know how to recover it.

Thanks for any help.

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kahdah

kahdah

Posted
Posted

ok great please do the following.

Download RC.ISO and burn it to a cd as an ISO image. You may need a burning toy like ISO Recorder to do this...be sure to get the version for your operating system.

Once you have burned this as an ISO image, insert the CD into the drive, and then restart the computer. Watch for the prompt to "Press any key to boot from cd" and press the spacebar when you see it. You may have to change the boot priority in BIOS Setup to accomplish this...we'll cross that bridge if we get to it.

When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console...by number (usually 1)

When you are prompted to do so, type the Administrator password. If you have not set an administrator password, leave it blank and just press "Enter".

At the Recovery Console command prompt, type ren C:\windows\system32\drivers\atapi.sys atapi.vir then hit enter.

At the next line type this copy C:\Windows\system32\dllcache\atapi.sys C:\windows\system32\drivers\ then hit enter.

Then it should say one file(s) copied.

If it does then type exit then the computer will restart.

======================================

If it get's into windows again do the following.

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    netsvcs

    %SYSTEMDRIVE%\*.exe

    /md5start

    eventlog.dll

    scecli.dll

    netlogon.dll

    cngaudit.dll

    sceclt.dll

    ntelogon.dll

    logevent.dll

    iaStor.sys

    nvstor.sys

    atapi.sys

    IdeChnDr.sys

    viasraid.sys

    AGP440.sys

    vaxscsi.sys

    nvatabus.sys

    viamraid.sys

    nvata.sys

    nvgts.sys

    iastorv.sys

    ViPrt.sys

    eNetHook.dll

    ahcix86.sys

    KR10N.sys

    nvstor32.sys

    ahcix86s.sys

    nvrd32.sys

    symmpi.sys

    adp3132.sys

    mv61xx.sys

    /md5stop

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles

    %systemroot%\system32\drivers\*.sys /lockedfiles

    %systemroot%\System32\config\*.sav


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • Sections

  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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kahdah

kahdah

Posted
Posted

ok that just means that the file is missing please type this command then :

copy C:\Windows\system32\dllcache\atapi.sys C:\windows\system32\drivers\ then hit enter.

Then it should say one file(s) copied.

If it does then type exit then the computer will restart.

Let me know if that works.

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Tarelgeth

Tarelgeth

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Having problems getting the program to run all the way through. It looks like it's making some good progress, but then seems to lock up. The IS2010 popups are several layers deep and continual - I can't keep them closed long enough for OTL to run all the way through. Is that causing a problem?

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kahdah

kahdah

Posted
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Yes that will cause a problem please do it in safe mode if you can that malware will stop the tools from running as well.

*Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

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kahdah

kahdah

Posted
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Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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Tarelgeth

Tarelgeth

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ComboFix ran as intended. Log follows.

ComboFix 10-02-27.04 - Banshea 02/27/2010 22:47:06.1.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.383.146 [GMT -8:00]

Running from: c:\documents and settings\Banshea\Desktop\ComboFix.exe

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Banshea\My Documents\ZbThumbnail.info

C:\eujbmv.exe

C:\khkil.exe

c:\program files\InternetSecurity2010

c:\program files\InternetSecurity2010\IS2010.exe

C:\qfhtgw.exe

C:\s

c:\windows\iludakokoxevo.dll

c:\windows\nterar.dll

c:\windows\system32\11478.exe

c:\windows\system32\15724.exe

c:\windows\system32\18467.exe

c:\windows\system32\19169.exe

c:\windows\system32\26500.exe

c:\windows\system32\41.exe

c:\windows\system32\6334.exe

c:\windows\system32\bwsb.gio

c:\windows\system32\config\systemprofile\Desktop\Internet Security 2010.lnk

c:\windows\system32\config\systemprofile\Start Menu\Internet Security 2010.lnk

c:\windows\system32\drivers\fad.sys

c:\windows\system32\drivers\ocxwerq.sys

c:\windows\system32\kbdsock.dll

c:\windows\system32\mshlps.dll

c:\windows\system32\q9shzpoju.dll

c:\windows\system32\twain_32.dll

c:\windows\system32\winhelper86.dll

c:\windows\system32\winlogon86.exe

c:\windows\system32\winsts.sys

c:\windows\system32\winupdate86.exe

c:\windows\Temp\1101428528.exe

c:\windows\Temp\1433506032.exe

c:\windows\Temp\8dc7068a.exe

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_6TO4

-------\Legacy_WINSTS

-------\Service_winsts

-------\Legacy_ocxwerq

-------\Service_ocxwerq

((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))

.

2010-02-28 05:54 . 2010-02-28 05:54 -------- d-----w- c:\documents and settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}

2010-02-27 21:12 . 2001-08-17 13:51 86656 ----a-w- c:\windows\system32\drivers\atapi.sys

2010-02-27 16:23 . 2001-08-17 13:51 86656 ----a-w- c:\windows\atapi.sys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-28 07:08 . 2004-09-24 05:45 335 ----a-w- c:\windows\system32\tablet.dat

2010-02-28 06:34 . 2003-05-03 05:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-02-28 06:34 . 2003-05-03 05:40 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-02-28 06:33 . 2003-05-03 05:40 -------- d-----w- c:\program files\Symantec

2010-02-28 05:16 . 2010-01-02 01:18 0 ----a-w- c:\windows\Tgewuyetofiwup.bin

2010-01-21 05:31 . 2010-01-21 05:31 61440 ----a-w- c:\windows\system32\drivers\ehev.sys

2010-01-21 05:31 . 2010-01-21 05:31 1314 ----a-w- c:\program files\gocjzaxv.txt

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\documents and settings\Banshea\Application Data\Malwarebytes

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-01-02 15:43 . 2010-01-02 01:17 120 ----a-w- c:\windows\Jxahurejadanap.dat

.

------- Sigcheck -------

[-] 2008-04-13 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\SoftwareDistribution\Download\cf8ec753e88561d2ddb53e183dc05c3e\atapi.sys

[7] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\ServicePackFiles\i386\atapi.sys

[-] 2002-08-29 . 95B858761A00E1D4F81F79A0DA019ACA . 86912 . . [5.1.2600.1106] . . c:\windows\$NtServicePackUninstall$\atapi.sys

[-] 2002-08-29 . 95B858761A00E1D4F81F79A0DA019ACA . 86912 . . [5.1.2600.1106] . . c:\windows\SYSTEM32\ReinstallBackups\0006\DriverFiles\i386\atapi.sys

[-] 2001-08-17 . A64013E98426E1877CB653685C5C0009 . 86656 . . [5.1.2600.0] . . c:\windows\atapi.sys

[-] 2001-08-17 . A64013E98426E1877CB653685C5C0009 . 86656 . . [5.1.2600.0] . . c:\windows\SYSTEM32\DRIVERS\atapi.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

"MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2001-07-25 184376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]

"PCTVOICE"="pctspk.exe" [2002-07-18 163840]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2002-08-23 143360]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-01-03 294912]

"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2002-12-18 360448]

"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-07-17 28672]

"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]

"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]

"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-30 185896]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-03-29 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]

"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNOTIFY.EXE" [2006-07-26 67264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2006-07-26 67264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-2-4 113664]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

TabUserW.exe.lnk - c:\windows\SYSTEM32\WTablet\TabUserW.exe [2004-9-23 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Trillian\\trillian.exe"=

"c:\\Program Files\\mIRC\\mirc.exe"=

"c:\\Program Files\\SmartFTP\\SmartFTP.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [8/8/2007 8:17 AM 24652]

.

Contents of the 'Scheduled Tasks' folder

2010-02-28 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 00:57]

.

.

------- Supplementary Scan -------

.

uStart Page = about:blank

uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/

IE: Copy to Semagic - c:\program files\Semagic\copy.htm

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

IE: Semagic - c:\program files\Semagic\link.htm

DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab

FF - ProfilePath - c:\documents and settings\Banshea\Application Data\Mozilla\Firefox\Profiles\puns3t3n.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava11.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava12.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava13.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava14.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava32.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJPI150_10.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPOJI610.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

FF - HiddenExtension: XULRunner: {ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E} - c:\documents and settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}

.

- - - - ORPHANS REMOVED - - - -

BHO-{01efb75e-dc06-0735-88a7-252d4c702538} - c:\windows\iludakokoxevo.dll

HKCU-Run-Start WingMan Profiler - (no file)

HKLM-Run-Fjujid - c:\windows\iludakokoxevo.dll

HKU-Default-Run-Internet Security 2010 - c:\program files\InternetSecurity2010\IS2010.exe

MSConfigStartUp-Internet Security 2010 - c:\program files\InternetSecurity2010\IS2010.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-27 23:09

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2532)

c:\windows\system32\WININET.dll

c:\windows\System32\tabhook.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\System32\SCardSvr.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\windows\System32\Ati2evxx.exe

c:\program files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

c:\windows\System32\Tablet.exe

c:\windows\system32\wdfmgr.exe

c:\windows\System32\WLTRYSVC.EXE

c:\windows\System32\bcmwltry.exe

c:\program files\Canon\CAL\CALMAIN.exe

c:\windows\system32\pctspk.exe

c:\program files\Apoint\Apntex.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe

.

**************************************************************************

.

Completion time: 2010-02-27 23:17:55 - machine was rebooted

ComboFix-quarantined-files.txt 2010-02-28 07:17

Pre-Run: 8,039,514,112 bytes free

Post-Run: 8,848,601,088 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn

- - End Of File - - EFA7FF3AC4FBD28DD6360CBBF291F719

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kahdah

kahdah

Posted
Posted

1. Please open Notepad

  • Click Start , then Run
  • type in notepad in the Run Box then hit ok.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

FCopy::
c:\windows\ServicePackFiles\i386\atapi.sys|c:\windows\SoftwareDistribution\Download\cf8ec753e88561d2ddb53e183dc05c3e\atapi.sys
c:\windows\ServicePackFiles\i386\atapi.sys|c:\windows\$NtServicePackUninstall$\atapi.sys
c:\windows\ServicePackFiles\i386\atapi.sys|c:\windows\SYSTEM32\ReinstallBackups\0006\DriverFiles\i386\atapi.sys
c:\windows\ServicePackFiles\i386\atapi.sys|c:\windows\SYSTEM32\DRIVERS\atapi.sys

File::
c:\windows\atapi.sys
c:\windows\Tgewuyetofiwup.bin
c:\windows\system32\drivers\ehev.sys
c:\program files\gocjzaxv.txt
c:\windows\Jxahurejadanap.dat

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScriptB-4.gif

5. After reboot, (in case it asks to reboot), please post the following report/log into your next reply:

  • Combofix.txt

=============

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Tarelgeth

Tarelgeth

Posted
  • Author
Posted

Continuing to operate as intended. Log follows.

ComboFix 10-02-27.04 - Banshea 02/28/2010 11:54:38.2.1 - x86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.383.137 [GMT -8:00]

Running from: c:\documents and settings\Banshea\Desktop\ComboFix.exe

Command switches used :: c:\documents and settings\Banshea\Desktop\CFScript.txt

FILE ::

"c:\program files\gocjzaxv.txt"

"c:\windows\atapi.sys"

"c:\windows\Jxahurejadanap.dat"

"c:\windows\system32\drivers\ehev.sys"

"c:\windows\Tgewuyetofiwup.bin"

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\gocjzaxv.txt

c:\windows\atapi.sys

c:\windows\Jxahurejadanap.dat

c:\windows\system32\drivers\ehev.sys

c:\windows\Tgewuyetofiwup.bin

.

--------------- FCopy ---------------

c:\windows\ServicePackFiles\i386\atapi.sys --> c:\windows\SoftwareDistribution\Download\cf8ec753e88561d2ddb53e183dc05c3e\atapi.sys

c:\windows\ServicePackFiles\i386\atapi.sys --> c:\windows\$NtServicePackUninstall$\atapi.sys

c:\windows\ServicePackFiles\i386\atapi.sys --> c:\windows\SYSTEM32\ReinstallBackups\0006\DriverFiles\i386\atapi.sys

c:\windows\ServicePackFiles\i386\atapi.sys --> c:\windows\SYSTEM32\DRIVERS\atapi.sys

.

((((((((((((((((((((((((( Files Created from 2010-01-28 to 2010-02-28 )))))))))))))))))))))))))))))))

.

2010-02-28 05:54 . 2010-02-28 05:54 -------- d-----w- c:\documents and settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}

2010-02-28 05:17 . 2009-11-21 16:36 470528 ------w- c:\windows\system32\dllcache\aclayers.dll

2010-02-27 21:12 . 2004-08-04 05:59 95360 ----a-w- c:\windows\system32\drivers\atapi.sys

2010-02-27 21:12 . 2004-08-04 05:59 95360 ----a-w- c:\windows\system32\dllcache\atapi.sys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-28 19:48 . 2004-09-24 05:45 335 ----a-w- c:\windows\system32\tablet.dat

2010-02-28 06:34 . 2003-05-03 05:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-02-28 06:34 . 2003-05-03 05:40 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-02-28 06:33 . 2003-05-03 05:40 -------- d-----w- c:\program files\Symantec

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\documents and settings\Banshea\Application Data\Malwarebytes

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-01-21 04:14 . 2010-01-21 04:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-01-05 10:00 . 2004-08-24 03:32 832512 ----a-w- c:\windows\system32\wininet.dll

2010-01-05 10:00 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-01-05 10:00 . 2002-08-29 10:00 17408 ------w- c:\windows\system32\corpol.dll

2009-12-31 16:14 . 2002-08-29 10:00 352640 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-16 12:58 . 2002-08-29 10:00 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:35 . 2002-08-29 10:00 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-04 14:41 . 2002-08-29 10:00 453760 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]

"MoneyAgent"="c:\program files\Microsoft Money\System\Money Express.exe" [2001-07-25 184376]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ATIModeChange"="Ati2mdxx.exe" [2001-09-04 28672]

"PCTVOICE"="pctspk.exe" [2002-07-18 163840]

"Apoint"="c:\program files\Apoint\Apoint.exe" [2002-08-23 143360]

"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-01-03 294912]

"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2002-12-18 360448]

"DVDSentry"="c:\windows\System32\DSentry.exe" [2002-07-17 28672]

"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]

"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]

"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_10\bin\jusched.exe" [2006-11-09 49263]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-04-30 185896]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-03-29 413696]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]

"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNOTIFY.EXE" [2006-07-26 67264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"ALUAlert"="c:\program files\Symantec\LiveUpdate\ALUNotify.exe" [2006-07-26 67264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2004-2-4 113664]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-2-17 65588]

TabUserW.exe.lnk - c:\windows\SYSTEM32\WTablet\TabUserW.exe [2004-9-23 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\Trillian\\trillian.exe"=

"c:\\Program Files\\mIRC\\mirc.exe"=

"c:\\Program Files\\SmartFTP\\SmartFTP.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\BitTornado\\btdownloadgui.exe"=

R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [8/8/2007 8:17 AM 24652]

.

Contents of the 'Scheduled Tasks' folder

2010-02-28 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 00:57]

.

.

------- Supplementary Scan -------

.

uStart Page = about:blank

uInternet Connection Wizard,ShellNext = hxxp://www.dellnet.com/

IE: Copy to Semagic - c:\program files\Semagic\copy.htm

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000

IE: Semagic - c:\program files\Semagic\link.htm

DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab

DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab

FF - ProfilePath - c:\documents and settings\Banshea\Application Data\Mozilla\Firefox\Profiles\puns3t3n.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava11.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava12.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava13.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava14.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJava32.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPJPI150_10.dll

FF - plugin: c:\program files\Java\jre1.5.0_10\bin\NPOJI610.dll

FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

FF - HiddenExtension: XULRunner: {ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E} - c:\documents and settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-28 12:09

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2010-02-28 12:18:42

ComboFix-quarantined-files.txt 2010-02-28 20:18

ComboFix2.txt 2010-02-28 07:17

Pre-Run: 8,734,289,920 bytes free

Post-Run: 8,578,162,688 bytes free

- - End Of File - - 8959614E641601B2BD3242BC62C57066

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kahdah

kahdah

Posted
Posted

Update Run Malwarebytes

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

=====

Please do a scan with Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

Click on the Accept button and install any components it needs.

  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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Tarelgeth

Tarelgeth

Posted
  • Author
Posted

All ran as expected. Kaspersky took a significant amount of time to complete, but did finish properly. MBAM reported no items.

Malwarebytes' Anti-Malware 1.44

Database version: 3808

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.11

2/28/2010 3:29:17 PM

mbam-log-2010-02-28 (15-29-17).txt

Scan type: Quick Scan

Objects scanned: 118112

Time elapsed: 7 minute(s), 22 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

_____________________________________________________

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0: scan report

Sunday, February 28, 2010

Operating system: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)

Kaspersky Online Scanner version: 7.0.26.13

Last database update: Sunday, February 28, 2010 17:54:24

Records in database: 3671757

--------------------------------------------------------------------------------

Scan settings:

scan using the following database: extended

Scan archives: yes

Scan e-mail databases: yes

Scan area - My Computer:

C:\

D:\

Scan statistics:

Objects scanned: 72189

Threats found: 16

Infected objects found: 20

Suspicious objects found: 0

Scan duration: 02:39:17

File name / Threat / Threats count

C:\Documents and Settings\Banshea\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\firstLook.class-6c3f4d64-44013762.class Infected: Trojan-Downloader.Java.Agent.ab 1

C:\Documents and Settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}\chrome\content\overlay.xul Infected: Trojan.JS.Gord.a 1

C:\Documents and Settings\Banshea\My Documents\Downloads\mirc616.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.616 1

C:\Program Files\mIRC\backup\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.616 1

C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.616 1

C:\Qoobox\Quarantine\C\eujbmv.exe.vir Infected: Trojan-Dropper.Win32.Agent.bmgj 1

C:\Qoobox\Quarantine\C\eujbmv.exe.vir Infected: Trojan.Win32.Agent.dezp 1

C:\Qoobox\Quarantine\C\khkil.exe.vir Infected: Trojan-Downloader.Win32.FraudLoad.gho 1

C:\Qoobox\Quarantine\C\Program Files\InternetSecurity2010\IS2010.exe.vir Infected: Trojan.Win32.FraudPack.ajrt 1

C:\Qoobox\Quarantine\C\WINDOWS\nterar.dll.vir Infected: Trojan-Downloader.Win32.Mufanom.inc 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\bwsb.gio.vir Infected: Trojan.Win32.Agent.dfhl 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\DRIVERS\ocxwerq.sys.vir Infected: Rootkit.Win32.Agent.akga 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\kbdsock.dll.vir Infected: Trojan.Win32.Agent.deot 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\mshlps.dll.vir Infected: Trojan.Win32.Agent.deou 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\q9shzpoju.dll.vir Infected: Trojan-Downloader.Win32.Agent.ddrv 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\winhelper86.dll.vir Infected: Trojan.Win32.BHO.adch 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\winlogon86.exe.vir Infected: Trojan-Downloader.Win32.FraudLoad.gho 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\winsts.sys.vir Infected: Rootkit.Win32.Tiny.hk 1

C:\Qoobox\Quarantine\C\WINDOWS\SYSTEM32\winupdate86.exe.vir Infected: Trojan-Downloader.Win32.FraudLoad.gho 1

C:\WINDOWS\atapi.vir Infected: Rootkit.Win32.TDSS.y 1

Selected area has been scanned.

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kahdah

kahdah

Posted
Posted

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :Files
    C:\Documents and Settings\Banshea\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\firstLook.class-6c3f4d64-44013762.class
    C:\Documents and Settings\Banshea\Local Settings\Application Data\{ABAEBA2D-FCE2-47D1-8D8B-16551512ED3E}
    C:\WINDOWS\atapi.vir


  • Then click the Run Fix button at the top
  • Let the program run unhindered,when it is done it will say "Fix Complete press ok to open log"
  • Please post that log in your next reply.

================================Follow up scan=================================

  • Double click on OTL to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open one notepad window. OTL.Txt a This is saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of this file and post it with your next reply.

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