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windows safty alerts cuasing crashes on removal attempt


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hello iv been trying to remove a rouge antivirus that calls its self windows safety alerts

when ever i try to run a scan or take other steps to remove it my pc crashes

i dont know if this is cuase the malware is claiming a file is infcted and shuting it down or what

when i manage to run rkill before the malware starts up on reboot it dosnt stop it.

the same with malwarebyts if i get the scan runing the pc will crash a little bit after the malware loads up.

im posting this from my pcs safe mode right now

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Hello ,Welcome to Malwarebytes.org

It sounds like your still infected.

We don't work on Malware removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Our malware removal experts get busy at times but we will get to you as soon as possible.

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