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trojan.vundo.h


gsalee

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Internet explorer is redirecting my search to other Web sites. I think it's infected with trojan.vundo.h

Unfortunately, the antivirus superantispyware and Norton did not detect them so I installed and scanned my PC with malwarebytes to find out what it was. Malwarebytes is the only scan that detected it. But after quarantine/deletion/reboot, it's back again. As you will see, it does not detect the infected files anymore; however, my pc is still having the same behavior...it redirects my browser to unsolicited Web sites.

What can I do?

Thank you in advance for your help!

Initial Log Results:

------------------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.44

Database version: 3759

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

2/19/2010 1:28:05 AM

mbam-log-2010-02-19 (01-28-05).txt

Scan type: Quick Scan

Objects scanned: 146455

Time elapsed: 21 minute(s), 17 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 3

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\WINDOWS\hsdmcpe.dll (Trojan.Hiloti) -> Delete on reboot.

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

***********HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: hsdmcpe.dll -> **********Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\hsdmcpe.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\Documents and Settings\G\Local Settings\Temp\qdktov.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.

After it removed the infected files.... Log Results

--------------------------------------------------------------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.44

Database version: 3761

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

2/19/2010 12:50:09 PM

mbam-log-2010-02-19 (12-50-09).txt

Scan type: Quick Scan

Objects scanned: 145826

Time elapsed: 18 minute(s), 17 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

-----------------------------------------------------------------------------------------------------------------------

Since my PC had the same problem, i installed and scanned it with HijackThis

------------------------------------------------------------------------------------------------------------------------

HijackThis Log Results:

-------------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:37:52 PM, on 2/19/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\brsvc01a.exe

C:\WINDOWS\system32\brss01a.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\Brmfrmps.exe

C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\WINDOWS\system32\DVDRAMSV.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe

C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Spyware Doctor\pctsAuxs.exe

C:\Program Files\Spyware Doctor\pctsSvc.exe

C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

C:\WINDOWS\system32\ThpSrv.exe

C:\WINDOWS\system32\TODDSrv.exe

C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\Spyware Doctor\pctsTray.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\ltmoh\Ltmoh.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\WINDOWS\system32\thpsrv.exe

C:\WINDOWS\system32\00THotkey.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Protector Suite QL\psqltray.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\system32\TPSODDCtl.exe

C:\WINDOWS\system32\TFNF5.exe

C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe

C:\Program Files\Toshiba\Tvs\TvsTray.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe

C:\Program Files\TOSHIBA\TouchED\TouchED.Exe

C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\toshiba\ivp\ism\pinger.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\WINDOWS\SM1BG.EXE

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\Program Files\SUPERAntiSpyware\cb4c2b4e-8c89-4f6a-8c2a-345d7acff3c6.exe

C:\WINDOWS\system32\RAMASST.exe

C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Outlook Express\msimn.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Browser Defender BHO - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\IPSBHO.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll

O3 - Toolbar: PC Tools Browser Guard - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\Spyware Doctor\BDT\PCTBrowserDefender.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup

O4 - HKLM\..\Run: [ThpSrv] thpsrv /logon

O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe

O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe

O4 - HKLM\..\Run: [TFNF5] TFNF5.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [TOSDCR] TOSDCR.EXE

O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe

O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"

O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe

O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [sM1BG] C:\WINDOWS\SM1BG.EXE

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec

Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"

O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\cb4c2b4e-8c89-4f6a-8c2a-345d7acff3c6.exe

O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')

O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')

O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart

O15 - Trusted Zone: http://admin.voipyourlife.com

O15 - Trusted Zone: *.vylmedia.com

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...771/mcfscan.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\coIEPlg.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe

O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe

O23 - Service: Browser Defender Update Service - Threat Expert Ltd. - C:\Program Files\Spyware Doctor\BDT\BDTUpdateService.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate1c9e895cc22fd6) (gupdate1c9e895cc22fd6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe

O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe

O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe

O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe

O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe

O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 16718 bytes

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Hi gsalee

:)

ComboFix does well at removing Vundo.

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

  1. Download ComboFix from one of these locations:
    Link 1
    Link 2
    * IMPORTANT !!! Place combofix.exe on your Desktop
  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  3. Double click on combofix.exe & follow the prompts.
  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
    cfRC_screen_1.png
    The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.
    Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.
    ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.
    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:
    The Recovery Console was successfully installed.
    cfRC_screen_2.png
    Click on Yes, to continue scanning for malware.
  5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  6. When finished, it shall produce a log for you. Post that log in your next reply
    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
    ---------------------------------------------------------------------------------------------
  7. Ensure your AntiVirus and AntiSpyware applications are re-enabled.
    ---------------------------------------------------------------------------------------------

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Hi Kenny!

Thank you very much for your help!

Here is the log from ComboFix:

ComboFix 10-02-19.04 - G 02/20/2010 22:03:04.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3319.2805 [GMT -5:00]

Running from: c:\documents and settings\G\Desktop\ComboFix.exe

AV: Norton Security Suite *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\program files\Antivirus

c:\program files\Antivirus\241780a4-7c86-476f-919a-6ebd26637e44.exe

c:\program files\Antivirus\CCleaner\CCleaner.exe

c:\program files\Antivirus\CCleaner\Lang\lang-1025.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1026.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1027.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1028.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1029.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1030.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1031.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1032.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1034.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1035.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1036.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1037.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1038.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1040.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1041.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1042.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1043.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1044.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1045.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1046.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1048.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1049.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1050.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1051.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1052.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1053.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1055.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1058.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1063.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1066.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1071.dll

c:\program files\Antivirus\CCleaner\Lang\lang-1110.dll

c:\program files\Antivirus\CCleaner\Lang\lang-2052.dll

c:\program files\Antivirus\CCleaner\Lang\lang-2070.dll

c:\program files\Antivirus\CCleaner\Lang\lang-2074.dll

c:\program files\Antivirus\CCleaner\Lang\lang-3098.dll

c:\program files\Antivirus\CCleaner\Lang\lang-5146.dll

c:\program files\Antivirus\CCleaner\uninst.exe

c:\program files\Antivirus\ccsetup218_slim.exe

c:\windows\COUPON~1.OCX

c:\windows\CouponPrinter.ocx

c:\windows\system32\twain_32.dll

Infected copy of c:\windows\system32\DRIVERS\atapi.sys was found and disinfected

Restored copy from - Kitty ate it :P

.

((((((((((((((((((((((((( Files Created from 2010-01-21 to 2010-02-21 )))))))))))))))))))))))))))))))

.

2010-02-20 17:44 . 2010-02-20 17:44 -------- d-----w- c:\program files\Norton Support

2010-02-19 20:37 . 2010-02-19 20:37 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes

2010-02-19 20:36 . 2010-02-19 20:36 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

2010-02-19 17:37 . 2010-02-19 17:37 -------- d-----w- c:\program files\Trend Micro

2010-02-19 04:38 . 2010-02-19 04:38 -------- d-----w- c:\documents and settings\G\Application Data\Malwarebytes

2010-02-19 04:38 . 2010-01-07 21:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-02-19 04:38 . 2010-02-19 04:38 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-02-19 04:38 . 2010-02-19 04:38 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-02-19 04:38 . 2010-01-07 21:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-02-18 23:07 . 2010-02-18 23:08 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe

2010-02-18 23:03 . 2010-02-18 23:03 0 ----a-w- c:\windows\Smerumoyesic.bin

2010-02-18 23:03 . 2010-02-18 23:03 120 ----a-w- c:\windows\Nregivihanof.dat

2010-02-18 23:03 . 2010-02-18 23:03 -------- d-----w- c:\documents and settings\G\Local Settings\Application Data\{93BFC502-B3A2-4AAE-B756-511A12435B6D}

2010-02-12 02:28 . 2010-02-12 02:28 -------- d-----w- c:\documents and settings\G\Local Settings\Application Data\Apple_Inc

2010-02-11 23:10 . 2010-02-11 23:10 -------- d-----w- c:\program files\iPod

2010-02-11 23:10 . 2010-02-11 23:13 -------- d-----w- c:\program files\iTunes

2010-02-11 22:58 . 2010-02-11 22:59 -------- d-----w- c:\program files\QuickTime

2010-02-01 22:39 . 2010-02-01 22:39 36400 ----a-r- c:\windows\system32\drivers\SymIM.sys

2010-02-01 22:39 . 2010-02-01 22:39 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL

2010-02-01 22:39 . 2010-02-01 22:39 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS

2010-02-01 22:38 . 2010-02-04 17:16 -------- d-----w- c:\windows\system32\drivers\N360

2010-02-01 22:38 . 2010-02-01 22:38 -------- d-----w- c:\program files\Norton Security Suite

2010-02-01 22:38 . 2010-02-01 22:38 -------- d-----w- c:\program files\Windows Sidebar

2010-02-01 22:38 . 2010-02-01 22:38 -------- d-----w- c:\program files\NortonInstaller

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-02-21 03:13 . 2009-05-12 19:35 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP

2010-02-21 02:49 . 2009-05-12 19:34 -------- d-----w- c:\program files\Spyware Doctor

2010-02-19 18:11 . 2009-06-24 08:22 -------- d-----w- c:\program files\SUPERAntiSpyware

2010-02-18 22:02 . 2009-05-04 23:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Sonic

2010-02-11 23:10 . 2009-04-19 05:12 -------- d-----w- c:\program files\Common Files\Apple

2010-02-11 22:50 . 2010-02-11 22:50 72488 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe

2010-02-10 23:11 . 2009-04-18 10:42 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help

2010-02-10 17:05 . 2009-09-12 18:31 -------- d-----w- c:\program files\Coupons

2010-02-04 06:34 . 2006-08-19 02:51 -------- d-----w- c:\program files\Google

2010-02-03 09:00 . 2010-02-21 02:21 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\NAVENG.SYS

2010-02-03 09:00 . 2010-02-21 02:21 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\NAVEX15.SYS

2010-02-01 22:40 . 2009-09-22 02:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton

2010-02-01 22:39 . 2009-04-19 01:36 -------- d-----w- c:\program files\Symantec

2010-02-01 22:39 . 2010-02-01 22:39 806 ----a-w- c:\windows\system32\drivers\SYMEVENT.INF

2010-02-01 22:39 . 2010-02-01 22:39 7456 ----a-w- c:\windows\system32\drivers\SYMEVENT.CAT

2010-02-01 22:39 . 2009-04-19 01:36 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-02-01 22:39 . 2006-09-19 21:44 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys

2010-02-01 22:39 . 2010-02-01 22:39 1291104 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll

2010-02-01 22:39 . 2010-02-01 22:39 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll

2010-02-01 22:39 . 2006-10-04 02:47 107368 ----a-r- c:\windows\system32\GEARAspi.dll

2010-02-01 22:38 . 2010-02-01 22:38 776952 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll

2010-02-01 11:17 . 2010-02-21 02:21 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\NAVENG32.DLL

2010-02-01 11:17 . 2010-02-21 02:21 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\NAVEX32A.DLL

2010-02-01 11:17 . 2010-02-21 02:21 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\ERASER.SYS

2010-02-01 11:17 . 2010-02-21 02:21 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\EECTRL.SYS

2010-02-01 11:17 . 2010-02-21 02:21 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\CCERASER.DLL

2010-02-01 11:17 . 2010-02-21 02:21 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100220.022\ECMSVR32.DLL

2010-01-23 04:12 . 2010-01-18 15:58 -------- d-----w- c:\program files\Download Internet

2010-01-21 23:21 . 2009-12-11 21:10 165840 ----a-w- c:\windows\PCTBDRes.dll

2010-01-21 23:21 . 2009-12-11 21:10 149456 ----a-w- c:\windows\SGDetectionTool.dll

2010-01-21 23:21 . 2009-12-11 21:10 1652688 ----a-w- c:\windows\PCTBDCore.dll

2010-01-21 23:21 . 2009-12-11 21:10 767952 ----a-w- c:\windows\BDTSupport.dll

2010-01-06 00:58 . 2009-04-18 17:54 151536 ----a-w- c:\documents and settings\G\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-12-31 16:50 . 2006-08-18 23:48 353792 ----a-w- c:\windows\system32\drivers\srv.sys

2009-12-21 23:45 . 2009-12-18 04:24 52224 ----a-w- c:\documents and settings\G\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll

2009-12-21 19:14 . 2006-08-18 23:48 916480 ----a-w- c:\windows\system32\wininet.dll

2009-12-16 18:43 . 2006-08-19 00:28 343040 ----a-w- c:\windows\system32\mspaint.exe

2009-12-14 07:08 . 2006-08-18 23:47 33280 ----a-w- c:\windows\system32\csrsrv.dll

2009-12-08 19:26 . 2006-08-18 23:48 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe

2009-12-08 18:43 . 2004-08-03 22:59 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe

2009-12-04 18:22 . 2006-08-18 23:47 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2009-11-27 17:11 . 2006-08-18 23:48 1291776 ----a-w- c:\windows\system32\quartz.dll

2009-11-27 17:11 . 2004-08-04 00:56 17920 ----a-w- c:\windows\system32\msyuv.dll

2009-11-27 16:07 . 2006-08-18 23:47 28672 ----a-w- c:\windows\system32\msvidc32.dll

2009-11-27 16:07 . 2001-08-17 22:36 8704 ----a-w- c:\windows\system32\tsbyuv.dll

2009-11-27 16:07 . 2006-08-18 23:47 11264 ----a-w- c:\windows\system32\msrle32.dll

2009-11-27 16:07 . 2006-08-18 23:47 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-11-27 16:07 . 2004-08-04 00:56 48128 ----a-w- c:\windows\system32\iyuv_32.dll

2009-10-08 03:03 . 2009-10-08 03:03 1615732 ------w- c:\program files\ProcessExplorer.zip

2009-10-08 00:12 . 2009-10-08 00:12 8907512 ------w- c:\program files\TypingMasterENGcnet.exe

2009-08-19 00:10 . 2009-08-07 23:45 87040 ------w- c:\program files\iJango_Toolbar.exe

2009-07-09 20:03 . 2009-07-09 20:03 836744 ------w- c:\program files\SonicStageInstaller.exe

2009-07-09 18:09 . 2009-07-09 18:09 2939224 ------w- c:\program files\MP3CONVERSIONTOOL.EXE

2009-06-24 08:20 . 2009-06-24 08:20 6518304 ------w- c:\program files\SUPERAntiSpywarePro.exe

2009-04-20 20:48 . 2009-04-20 20:48 13202944 ------w- c:\program files\TrailLogoSmartz.EXE

2009-04-20 17:31 . 2009-04-20 17:31 18895728 ------w- c:\program files\Install_Messenger.exe

2009-04-19 15:17 . 2009-04-19 15:17 15452536 ------w- c:\program files\IE7-WindowsXP-x86-enu.exe

2003-08-27 21:19 . 2009-04-18 11:24 36963 ------r- c:\program files\Common Files\SM1updtr.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"TOSCDSPD"="c:\program files\TOSHIBA\TOSCDSPD\toscdspd.exe" [2004-12-30 65536]

"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]

"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\cb4c2b4e-8c89-4f6a-8c2a-345d7acff3c6.exe" [2009-10-15 2000112]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ThpSrv"="thpsrv" [X]

"CFSServ.exe"="CFSServ.exe -NoClient" [X]

"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]

"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2004-08-18 184320]

"AGRSMMSG"="AGRSMMSG.exe" [2005-12-13 88204]

"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2004-03-24 196608]

"PSQLLauncher"="c:\program files\Protector Suite QL\launcher.exe" [2006-05-06 30208]

"00THotkey"="c:\windows\system32\00THotkey.exe" [2006-07-05 258048]

"000StTHK"="000StTHK.exe" [2001-06-23 24576]

"TPSMain"="TPSMain.exe" [2006-04-25 315392]

"TPSODDCtl"="TPSODDCtl.exe" [2006-04-25 110592]

"TFNF5"="TFNF5.exe" [2006-03-17 593920]

"SmoothView"="c:\program files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe" [2005-04-26 122880]

"TOSDCR"="TOSDCR.EXE" [2005-12-13 57344]

"PadTouch"="c:\program files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-12-06 1077322]

"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2006-02-02 73728]

"NDSTray.exe"="NDSTray.exe" [bU]

"TFncKy"="TFncKy.exe" [bU]

"TosHKCW.exe"="c:\program files\TOSHIBA\Wireless Hotkey\TosHKCW.exe" [2005-05-17 49152]

"TouchED"="c:\program files\TOSHIBA\TouchED\TouchED.Exe" [2005-06-29 126976]

"DDWMon"="c:\program files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe" [2006-04-26 299008]

"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-06-30 94208]

"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-06-30 77824]

"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-06-30 118784]

"Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-18 151552]

"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 667718]

"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 602182]

"SM1BG"="c:\windows\SM1BG.EXE" [2003-08-27 94208]

"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]

"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]

c:\documents and settings\G\Start Menu\Programs\Startup\

OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-8-18 155648]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]

2009-09-16 13:57 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]

2006-05-06 00:48 40448 ----a-w- c:\windows\system32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

Notification Packages REG_MULTI_SZ scecli psqlpwd

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]

@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

@="FSFilter Activity Monitor"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Status Monitor.lnk]

path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Status Monitor.lnk

backup=c:\windows\pss\Status Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]

2008-06-12 05:43 640376 ------w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Acrobat Speed Launcher]

2008-06-12 09:25 37232 ------w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager]

2008-08-14 14:58 611712 ------w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ControlCenter2.0]

2004-07-20 16:34 851968 ------w- c:\program files\Brother\ControlCenter2\brctrcen.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CPMonitor]

2008-08-10 10:05 80368 ----a-w- c:\program files\Roxio Creator 2009\5.0\CPMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ddoctorv2]

2008-04-24 20:25 202560 ------w- c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]

2008-10-25 15:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndexSearch]

2004-04-14 22:04 40960 ----a-w- c:\program files\ScanSoft\PaperPort\IndexSearch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISTray]

2009-11-18 17:47 1243088 ----a-w- c:\program files\Spyware Doctor\pctsTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

2010-01-23 00:16 141608 ------w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PaperPort PTD]

2004-04-14 21:46 57393 ----a-w- c:\program files\ScanSoft\PaperPort\pptd40nt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

2009-11-11 04:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]

2008-08-14 07:23 240112 ------w- c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SetDefPrt]

2004-05-25 16:16 49152 ------w- c:\program files\Brother\Brmfl04a\BrStDvPt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAX]

2005-05-06 21:06 716800 ------w- c:\program files\Analog Devices\SoundMAX\SMax4.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]

2005-05-20 15:11 925696 ------w- c:\program files\Analog Devices\Core\smax4pnp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]

2003-10-14 17:22 155648 ------r- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]

"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=

"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe

"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=

"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=

"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Roxio Creator 2009\\AudioCore\\RxAudioConvert11.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=

"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]

"5353:TCP"= 5353:TCP:Adobe CSI CS4

R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [5/12/2009 2:37 PM 207792]

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/3/2010 7:07 PM 310320]

R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [12/28/2004 1:31 AM 16384]

R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [8/18/2006 9:17 PM 6144]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/3/2010 7:07 PM 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/3/2010 7:07 PM 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSXpx86.sys [2/19/2010 5:22 PM 329592]

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [6/23/2009 1:01 PM 12872]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [6/23/2009 1:01 PM 66632]

R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\Spyware Doctor\BDT\BDTUpdateService.exe [12/11/2009 4:10 PM 112592]

R2 FdRedir;FdRedir;c:\program files\Common Files\Protector Suite QL\Drivers\FdRedir.sys [5/5/2006 8:00 PM 13568]

R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\Common Files\Protector Suite QL\Drivers\filedisk.sys [5/5/2006 7:59 PM 33024]

R2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe [2/3/2010 7:07 PM 117640]

R2 smihlp;SMI helper driver;c:\program files\Protector Suite QL\smihlp.sys [5/5/2006 7:33 PM 3456]

R2 tdudf;TOSHIBA UDF File System Driver;c:\windows\system32\drivers\tdudf.sys [6/28/2006 1:50 PM 98816]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2/1/2010 6:17 AM 102448]

R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [6/23/2009 1:01 PM 12872]

S1 SABKUTIL;SABKUTIL;\??\c:\documents and settings\G\Local Settings\Temporary Internet Files\Content.IE5\LCUQ278K\SABKUTIL.sys --> c:\documents and settings\G\Local Settings\Temporary Internet Files\Content.IE5\LCUQ278K\SABKUTIL.sys [?]

S2 gupdate1c9e895cc22fd6;Google Update Service (gupdate1c9e895cc22fd6);c:\program files\Google\Update\GoogleUpdate.exe [6/8/2009 6:58 PM 133104]

S2 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe [8/14/2008 2:25 AM 367088]

S2 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe [8/14/2008 2:24 AM 309744]

S2 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe [8/14/2008 2:24 AM 170480]

S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe [8/14/2008 2:25 AM 313840]

S3 RoxMediaDB11;RoxMediaDB11;c:\program files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe [8/14/2008 2:23 AM 1124848]

S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [5/12/2009 2:35 PM 359624]

.

Contents of the 'Scheduled Tasks' folder

2010-02-18 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]

2010-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 23:58]

2010-02-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-06-08 23:58]

2010-02-21 c:\windows\Tasks\User_Feed_Synchronization-{B8E7B4C3-0E51-4C22-B617-DF3D417261B2}.job

- c:\windows\system32\msfeedssync.exe [2007-08-14 11:31]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.yahoo.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

Trusted Zone: voipyourlife.com\admin

Trusted Zone: vylmedia.com

.

- - - - ORPHANS REMOVED - - - -

WebBrowser-{5BED3930-2E9E-76D8-BACC-80DF2188D455} - (no file)

MSConfigStartUp-McafWelcome - c:\progra~1\mcafee.com\agent\mcwelcom.exe

MSConfigStartUp-Norton Ghost 14 - c:\program files\Norton Ghost\Agent\VProTray.exe

AddRemove-CCleaner - c:\program files\Antivirus\CCleaner\uninst.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-02-20 22:23

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]

"ImagePath"="\"c:\program files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1340)

c:\program files\SUPERAntiSpyware\SASWINLO.DLL

c:\windows\system32\WININET.dll

c:\documents and settings\G\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL

c:\documents and settings\G\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll

c:\windows\system32\psqlpwd.dll

c:\program files\Protector Suite QL\infra.dll

c:\program files\Protector Suite QL\homefus2.dll

c:\windows\system32\biologon.dll

c:\program files\Protector Suite QL\homepass.dll

c:\program files\Protector Suite QL\bio.dll

c:\program files\Protector Suite QL\remote.dll

c:\program files\Protector Suite QL\mysafe.dll

c:\program files\Protector Suite QL\crypto.dll

- - - - - - - > 'lsass.exe'(1396)

c:\windows\system32\psqlpwd.dll

c:\program files\Protector Suite QL\infra.dll

c:\program files\Protector Suite QL\homefus2.dll

- - - - - - - > 'explorer.exe'(5480)

c:\windows\system32\WININET.dll

c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll

c:\windows\system32\ieframe.dll

c:\windows\system32\webcheck.dll

c:\windows\system32\TPwrCfg.DLL

c:\windows\system32\TPwrReg.dll

c:\windows\system32\TPSTrace.DLL

c:\windows\system32\xpsp3res.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Intel\Wireless\Bin\EvtEng.exe

c:\program files\Intel\Wireless\Bin\S24EvMon.exe

c:\windows\system32\brss01a.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\windows\system32\Brmfrmps.exe

c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe

c:\windows\system32\DVDRAMSV.exe

c:\windows\eHome\ehRecvr.exe

c:\windows\eHome\ehSched.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\program files\Google\Update\1.2.183.13\GoogleCrashHandler.exe

c:\program files\Intel\Wireless\Bin\RegSrvc.exe

c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe

c:\toshiba\IVP\swupdate\swupdtmr.exe

c:\windows\system32\ThpSrv.exe

c:\windows\system32\TODDSrv.exe

c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe

c:\windows\ehome\mcrdsvc.exe

c:\windows\system32\dllhost.exe

c:\windows\system32\wscntfy.exe

c:\windows\eHome\ehmsas.exe

c:\windows\AGRSMMSG.exe

c:\windows\system32\thpsrv.exe

c:\windows\system32\TPSMain.exe

c:\windows\system32\TPSODDCtl.exe

c:\program files\Protector Suite QL\psqltray.exe

c:\windows\system32\TFNF5.exe

c:\windows\system32\TPSBattM.exe

c:\program files\TOSHIBA\ConfigFree\NDSTray.exe

c:\program files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

c:\program files\Apoint2K\Apntex.exe

c:\program files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe

c:\program files\TOSHIBA\ConfigFree\CFSServ.exe

c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2010-02-20 22:30:58 - machine was rebooted

ComboFix-quarantined-files.txt 2010-02-21 03:30

Pre-Run: 32,346,103,808 bytes free

Post-Run: 32,397,344,768 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect /forceresetreg

- - End Of File - - 03671F62D09C5241AE2366B94E10D34B

Hi gsalee

:lol:

ComboFix does well at removing Vundo.

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Stay with me until given the 'all clear' even if symptoms diminish. Lack of symptoms does not always mean the job is complete.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by me or another helper.

  1. Download ComboFix from one of these locations:
    Link 1
    Link 2
    * IMPORTANT !!! Place combofix.exe on your Desktop
  2. Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  3. Double click on combofix.exe & follow the prompts.
  4. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
    cfRC_screen_1.png
    The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.
    Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement.
    ComboFix will now automatically install the Microsoft Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Microsoft Windows Recovery Console option when you start your computer unless requested to by a helper.
    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see a message that says:
    The Recovery Console was successfully installed.
    cfRC_screen_2.png
    Click on Yes, to continue scanning for malware.
  5. Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  6. When finished, it shall produce a log for you. Post that log in your next reply
    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
    ---------------------------------------------------------------------------------------------
  7. Ensure your AntiVirus and AntiSpyware applications are re-enabled.
    ---------------------------------------------------------------------------------------------

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  • 4 weeks later...

Drag ComboFix Icon in to the Recycle Bin. Next:

Please downloada new ComboFix from

Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

  1. If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to Always ask me where to Save the files.

[*]During the download, rename Combofix to Combo-Fix as follows:

CF_download_FF.gif

CF_download_rename.gif

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause unpredictable results.
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    -----------------------------------------------------------


  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the C:\Combo-Fix.txt for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

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