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XP wont start after mbam Scan


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Im using winXP SP2 and had the Internet Security 2010 Virus. I used mbam (downloaded the renamed mbam.exe after the virus deleted the original file) and ran a full scan in safe mode. After that i rebooted to delete the infected files and now my Windows doesnt start anymore. (During the bootup a bluescreen appaers)

The recovery console is installed.

I dont have a winxp CD.

Can you guys tell me what to do?


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Welcome SixTea7 -

Your main problem is that you will never fully remove I/S 2010 in safe mode - This can only be done in normal mode - The files you are attempting to remove are not all accessable while in safe mode - Was This the method you tryed in safe mode , as it will not work properly unless you run it in normal mode - As you are still infected please try that method again or follow the instructions below -

As we don't work on Malware removal or diagnostics in the general forums.

Please print out, read, and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post - Please be patient as our volunteer experts are very busy at the moment and it could take 5 days or so to get to your problem -

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Thank You - :)

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thank you for your answer but right now I cant do any of this, because i cant even -boot- my computer.

I think I wont be able to do that stuff with just the recovery console. And even if i could, I'd really like to use my Computer normal again :)

So, could you please give me an advice how I make it start again?

Thank you :)


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Hi SixTea7,

We are not allowed to give any advice about fixing malware related problems in the general forums. If you can't complete the above directions because your computer is un-bootable, please start a new topic in this forum:


and just describe the problem you are having. One of the expert helpers there will give you advice as soon as possible.

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