infected please help

lizhann · February 17, 2010

Here is my hijackthis log and malwarebytes wont download.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:13:28 PM, on 2/17/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon32.exe

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"

O4 - HKLM\..\Run: [smss32.exe] C:\WINDOWS\system32\smss32.exe

O4 - HKLM\..\Run: [Mrawu] rundll32.exe "C:\WINDOWS\uvahugil.dll",Startup

O4 - HKLM\..\Run: [pabopezof] Rundll32.exe "c:\windows\system32\nepivoyi.dll",a

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [smss32.exe] C:\WINDOWS\system32\smss32.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\helper32.dll

O15 - Trusted Zone: http://*.buy-internetsecurity10.com

O15 - Trusted Zone: http://*.buy-is2010.com

O15 - Trusted Zone: http://*.is-software-download.com

O15 - Trusted Zone: http://*.is-software-download25.com

O15 - Trusted Zone: http://*.is10-soft-download.com

O15 - Trusted Zone: http://*.buy-internetsecurity10.com (HKLM)

O15 - Trusted Zone: http://*.buy-is2010.com (HKLM)

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1238510352703

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O20 - AppInit_DLLs: c:\windows\system32\nepivoyi.dll,tokuvume.dll,yavafike.dll

O21 - SSODL: wamulesuk - {6ab1dd93-e055-43a0-baee-84a5a05e1476} - c:\windows\system32\nepivoyi.dll (file missing)

O22 - SharedTaskScheduler: tokatiluy - {6ab1dd93-e055-43a0-baee-84a5a05e1476} - c:\windows\system32\nepivoyi.dll (file missing)

O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 10086 bytes

Please help!! Thank you.

miekiemoes · February 18, 2010

Hi,

Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.

Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.

So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts.

Please try this version of malwarebytes: Click the link here

Save it on your desktop. You'll see it will have a random name, and will look similar like this:

Doubleclick on it, so it will extract the files and will start Malwarebytes automatically.

In case the installer (random named file) won't run either, rename it to EXPLORER.EXE and try again.

When Malwarebytes opens, click the "Update" tab FIRST and select to check for updates in order to get the latest updates.

In case Malwarebytes doesn't open, search for the folder mbam-installer on your desktop, open it and doubleclick the file winlogon.exe which will be present in there. This should launch Malwarebytes.

Then perform a scan and let it remove what it found. Reboot afterwards (important).

After reboot, post the malwarebytes log together with a new HijackThislog.

In case you're having problems with above instructions, let me know.

lizhann · February 18, 2010

Thank you, I will try this today.

miekiemoes · February 18, 2010

Ok; let me know

lizhann · February 18, 2010

Okay, I performed the scan and hopefully it worked. I know it at least helped a whole lot. I no longer have the background or pop ups that I was getting. Here is the malwarebytes log.

Malwarebytes' Anti-Malware 1.44

Database version: 3754

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

2/18/2010 8:59:43 AM

mbam-log-2010-02-18 (08-59-43).txt

Scan type: Full Scan (C:\|)

Objects scanned: 188495

Time elapsed: 47 minute(s), 41 second(s)

Memory Processes Infected: 1

Memory Modules Infected: 4

Registry Keys Infected: 0

Registry Values Infected: 5

Registry Data Items Infected: 13

Folders Infected: 0

Files Infected: 35

Memory Processes Infected:

C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:

C:\WINDOWS\system32\fawuruvo.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\system32\yavafike.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\uvahugil.dll (Trojan.Hiloti) -> Delete on reboot.

C:\WINDOWS\oertm71.dll (Trojan.Hiloti) -> Delete on reboot.

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\pabopezof (Trojan.Vundo.H) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mrawu (Trojan.Hiloti) -> Delete on reboot.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\General\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: fawuruvo.dll -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: oertm71.dll -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\winlogon32.exe -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\winlogon32.exe -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\winlogon32.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\fawuruvo.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\system32\garowori.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\hogayigi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\jifojuse.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lakovazo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\neduwozi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\tahidazu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\yavafike.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\oertm71.dll (Trojan.Vundo.H) -> Delete on reboot.

C:\WINDOWS\uvahugil.dll (Trojan.Hiloti) -> Delete on reboot.

C:\WINDOWS\system32\smss32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\Documents and Settings\Deb\Local Settings\Temp\wKey.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.

C:\Documents and Settings\Deb\Local Settings\Temp\vfXt.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\Documents and Settings\Deb\Local Settings\Temporary Internet Files\Content.IE5\CU40PTMZ\exe[1].exe (Rogue.AdvancedAntiVirus) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0018324.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0018337.exe (Rogue.Installer) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0018341.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0019342.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0019356.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0019371.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0019392.exe (Rogue.Installer) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP210\A0019396.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0019412.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0019416.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020200.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020223.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020269.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020278.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020289.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020292.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP211\A0020297.exe (Rogue.AdvancedAntiVirus) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\winlogon32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\helper32.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\IS15.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\warning.html (Trojan.FakeAlert) -> Quarantined and deleted successfully.

I seem to have lost the hijackthis, I cannot find it to run it.

miekiemoes · February 18, 2010

Hi,

This already looks a lot better..

I seem to have lost the hijackthis, I cannot find it to run it.

It's located here:

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

In case if it's not there anymore, just redownload it again:

http://free.antivirus.com/hijackthis/

lizhann · February 18, 2010

Here is the hijackthis log, and thank you so much for your help

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 1:59:01 PM, on 2/18/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll