Multiple PCs

[Chrisk-K]

I have 3 PCs at home. So, do I need to buy 3 copies? Thanks.

[mountaintree16]

Hi Chris, and welcome to the forums here at Malwarebytes.org

Yes, you will need to purchase one license for each computer that you wish to install Malwarebytes Paid onto. Each license is good for a LIFEtime (not an annual subscription).

They can be transferred to a new computer in the future as long as proper removal is done on the old machine (which we can provide directions for if/when you need them).

When replying, please use the "Add Reply" button at the bottom of the page. Thank you

Edit: Good catch prairie dog, not sure how I forgot about that

[prairie dog]

When buying mulitple licenses, a discount is given. If you purchase 3, you save 20%. See here

[RR9445]

Hi Chris, and welcome to the forums here at Malwarebytes.org

Yes, you will need to purchase one license for each computer that you wish to install Malwarebytes Paid onto. Each license is good for a LIFEtime (not an annual subscription).

They can be transferred to a new computer in the future as long as proper removal is done on the old machine (which we can provide directions for if/when you need them).

When replying, please use the "Add Reply" button at the bottom of the page. Thank you

Edit: Good catch prairie dog, not sure how I forgot about that

Hi, I just bought a new computer , and I have used the license from my old computer to my new computer. I do want to purchase a license for my old computer,but it is giving a shget failed with error zero message. Can you please send the directions for proper removal, and then try to install malawarebytes.

I appreciate your help.

RR9445

[mountaintree16]

Hi RR9445, and welcome to the forums here at Malwarebytes.org

Try the following and let me know if that does the trick for you

Please use the "ADD REPLY" button when replying. Thanks.

If you are having any problems with Malwarebytes' Anti-Malware protection please do the following.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run

this utility

.

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from

here

.

Note: You will need to reactivate the program using the license you were sent via e-mail.

[Chrisk-K]

Yeah, I'll order multiple copies. I'm currently using a well-known anti-malware program and it has failed to block & remove two nasty viruses from my wife's PC. I was going to reformat the PC and I somehow got to know about Malwarebytes. It completely removed those two nasty viruses! I'm sold.

[mountaintree16]

Chrisk-K,

I'm glad that Malwarebytes was able to help you out

I hope Malwarebytes lives up to your expectations and provides you with the excellent protection that you need for years and years to come! I know I'll never go without it again

[RR9445]

Hi RR9445, and welcome to the forums here at Malwarebytes.org

Try the following and let me know if that does the trick for you

Please use the "ADD REPLY" button when replying. Thanks.

If you are having any problems with Malwarebytes' Anti-Malware protection please do the following.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run

this utility

.

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from

here

.

Note: You will need to reactivate the program using the license you were sent via e-mail.

Hi Mountaintree,

I just did what you have posted, but still it is not working for me. It has an error message SHGET value failed with error zero. I agreed with you, I prefer Malwarebytes than the other Antivirus programs.

Thank you,

RR9445

[prairie dog]

@RR9445

MBAM is not meant to replace your antivirus. It is meant to run alongside it. You should definitely have an AV in addition to MBAM

[mountaintree16]

RR9445,

Have you had any recent malware or virus infections on the computer that you are getting this error on, by any chance?

And yes, like prairie dog said, Mbam is NOT meant to replace an anti-virus, but to work with it I hope that you are using an AntiVirus program as well.

Please email support@malwarebytes.org so that they can assist you with this issue.

Thank you.

[RR9445]

RR9445,

Have you had any recent malware or virus infections on the computer that you are getting this error on, by any chance?

And yes, like prairie dog said, Mbam is NOT meant to replace an anti-virus, but to work with it I hope that you are using an AntiVirus program as well.

Please email support@malwarebytes.org so that they can assist you with this issue.

Thank you.

Combo fix did it. Now it works.

Thank you,

[mem]

Another forum has stated that a license is good for two PC's using a post in the Malware Removal section. If this is not the case, someone may want to look at changing the post:

"...lifetime license. And yes, you can also use it on your 2nd computer. And yes, you can transfer the licenses, just save the license key somewhere (write it down/print it out) and you can use it again."

http://forums.malwarebytes.org/index.php?s...st&p=201073

[miekiemoes]

Hi,

That was my mistake, a license is required per computer.