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Help, I'm nearing the end of my limit


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I do not know if I am in the right place, please bear with me. I am infected I think big time, I am not comp. literate, but I do know some things.

I think I picked up some bad things on a porn site, because I get porn pop-ups.

Everything I do in IE, gets blocked, I guess a blocking program, I am writing this in FF, it doesn't seem to infiltrate FF.

I know what they are after(passwords, etc), because I can only bring up my bank log-ons, which I don't log on of course.

Everything else is blocked, MWAB doesn't pick up anything, Super anti spyware doesn't, I do know it seems like a file called


I hope that makes sense.

I always get security pop-ups, even as I type this, like they know what I am doing

I also get something from (softmetalgroup.com)


I don't know what else to add, I am nearing the end of my wits.

Thank you very much


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  • Staff


Rundll32.exe is a legitimate file and is used to launch dll files.

Can you post the log from Malwarebytes please?

Also, do next please... Please download DDS and save it to your desktop.

  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.


Copy and paste the contents of DDS.txt in your next reply. Do not copy and paste the contents of Attach.txt, but attach it to your reply instead.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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