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pc freezing


kastanzo
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;) malware bytes detected trojan droppers which were quarantined and deleted.....also found a rootkit.gen....have ran several scans since in safe mode and not detecting anything but pc locks up in normal mode?i also run avira and no luck there either.....both programs are the free downloads....any suggestions would be appreciated. thanx
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Hello ,Welcome to Malwarebytes.org

It sounds like your still infected.

We don't work on Malware removal or diagnostics in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

Our Malware experts get busy at time so it may take a few days to get a response.

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