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General Malwarebytes' Anti-Malware Forum


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Howdy,

What is your Windows version? just in case you may get stuck later....

but, please also advise, what email you refer to? Did you recently purchase MBAM?

In any event, you have a rogue (fake) program onboard.

Right away, see this sticky note in the Malware Removal sub-forum.

http://forums.malwarebytes.org/index.php?showtopic=9573

Do as much as you can of the perliminaries (like getting and running DDS and GMER scans)

then follow the intructions, and create a new topic in the Malware Removal sub-forum http://www.malwarebytes.org/forums/index.php?showforum=7

posting the details you mentioned above, plus logs from DDS & Gmer.

Please have plenty of patience until you get a reply there. The forum is very busy, as are the volunteer expert helpers.

Once you post, wait for an authorized helper to reply to you.

My best to you.

P.S. I have merged your 2 threads into this here.

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