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can't access malwarbytes website/can't update antimalware


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I have a browser re-direct problem and I cannot update malwarebytes antimalware program or superantispyware program or any other antimalware programs I have tried and when I try to go to this website (Malwarbytes.org) i get the standard cannot connect to this website message. I tried to get an online scan at ESET and it would not let me on that site either. I have read other forums on not being able to update malwarebytes antimalware and none of the suggestions helped. I am on another computer in order to be able to connect to this forum.

any help would be appreciated.

thanks.

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  • Root Admin

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

OK, I will do that, thanks.

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