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In the system tray I get a "windows security alert" anytime I try to run a program, and then a popup comes on the screen that says "Application cannot be executed. The file <filename> is infected. Do you want to activate your antivirus software now?"

I can't get task manager to open (I get the same popup). I can't run mbam.exe even if it has been renamed to winlogon.exe. I can run Malwarebytes. I can't run regedit. I've tried going to http://www.eset.eu/online-scanner to do a system scan but the browser gets hijacked. I can't run hjtinstall.exe -- I just can't run any programs.

I am stuck.

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  • Root Admin

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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