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Win32 trojan-gen(svchost.exe problem) Virus!

Kinapuffar

By Kinapuffar
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Kinapuffar

Kinapuffar

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It creates a folder named 4 random letters and then a fake svchost.exe file in that folder.

The path is c:/windows/temp

I've heard and read in other forums that this virus is a real pain but yet quite common.

But it is too hard to track and remove so I need help with to remove it from my computer.

Here is a D.D.S log (similar to hijack)

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

C:\Windows\system32\libusbd-nt.exe

C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Acer\Acer VCM\RS_Service.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Windows\Explorer.EXE

C:\Program Files\Alwil Software\Avast5\AvastUI.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Acer\Acer VCM\AcerVCM.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Bowie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Bowie\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\sppsvc.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Users\Bowie\Documents\Downloads\dds.scr

C:\Windows\system32\conhost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=041d&s=2&o=vp32&d=0709&m=extensa_5635zg

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uStart Page = https://nomad.mdh.se/

mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=041d&s=2&o=vp32&d=0709&m=extensa_5635zg

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=041d&s=2&o=vp32&d=0709&m=extensa_5635zg

uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s

TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll

uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [steam] "c:\program files\steam\steam.exe" -silent

uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [unibluePowerSuite] c:\program files\uniblue\powersuite\PowerSuite.exe

uRun: [Google Update] "c:\users\bowie\appdata\local\google\update\GoogleUpdate.exe" /c

mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xportera till Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll

============= SERVICES / DRIVERS ===============

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2010-2-6 270928]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-16 163280]

R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-16 19024]

R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-1-16 51792]

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-6 40384]

R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2009-7-1 723488]

R2 libusbd;LibUsb-Win32 - Daemon, Version 0.1.10.1;system32\libusbd-nt.exe --> system32\libusbd-nt.exe [?]

R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\newtech infosystems\nti backup now 5\SchedulerSvc.exe [2008-9-23 144632]

R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]

R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2009-5-16 237568]

R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-6 40384]

R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-2-6 40384]

R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C60x86.sys [2009-5-16 50176]

R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2009-9-3 33792]

R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 BVRPMPR5;BVRPMPR5 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5.SYS [2009-10-21 49904]

S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-12-15 25832]

S3 GoogleDesktopManager-110309-193829;Google Desktop-hanteraren 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-5-16 30192]

S3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\newtech infosystems\nti backup now 5\BackupSvc.exe [2008-9-23 50424]

=============== Created Last 30 ================

2010-02-06 12:00:33 270928 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2010-02-06 12:00:18 0 d-----w- c:\programdata\Alwil Software

2010-01-23 13:17:03 0 d-----w- c:\program files\TrendMicro

2010-01-21 21:42:59 977920 ----a-w- c:\windows\system32\wininet.dll

2010-01-21 20:50:25 709 ----a-w- c:\windows\system32\CommandDispatchers.xml

2010-01-21 20:50:24 1349 ----a-w- c:\windows\system32\cleaner-config.xml

2010-01-21 20:46:20 0 d-----w- c:\windows\system32\ErrorLogs

2010-01-21 20:09:41 0 dc-h--w- c:\programdata\{9DF77379-A83D-46CF-968D-03CBC652096D}

2010-01-21 20:09:36 0 dc-h--w- c:\programdata\{942E4254-C25C-44BA-94FC-8777923F9E7B}

2010-01-21 20:09:12 0 dc-h--w- c:\programdata\{148D8B8A-8F96-4822-81EC-D510B626B7D5}

2010-01-21 20:09:09 0 d-----w- c:\programdata\DriverScanner

2010-01-21 20:09:09 0 d-----w- c:\program files\Uniblue

2010-01-21 19:47:44 0 d-----w- c:\users\bowie\appdata\roaming\Uniblue

2010-01-21 17:03:14 0 d-----w- c:\programdata\Office Genuine Advantage

2010-01-21 16:58:43 70656 ----a-w- c:\windows\system32\fontsub.dll

2010-01-21 16:58:43 108544 ----a-w- c:\windows\system32\t2embed.dll

2010-01-19 13:58:51 0 d-----w- c:\program files\Security Task Manager

2010-01-17 21:31:47 65536 --sha-w- c:\users\bowie\ntuser.dat{907b8d83-03aa-11df-9ab6-d6b75b247d01}.TM.blf

2010-01-17 21:31:47 524288 --sha-w- c:\users\bowie\ntuser.dat{907b8d83-03aa-11df-9ab6-d6b75b247d01}.TMContainer00000000000000000002.regtrans-ms

2010-01-17 21:31:47 524288 --sha-w- c:\users\bowie\ntuser.dat{907b8d83-03aa-11df-9ab6-d6b75b247d01}.TMContainer00000000000000000001.regtrans-ms

2010-01-17 20:36:42 65536 --sha-w- c:\users\bowie\ntuser.dat{b1d4de6a-039b-11df-8d4d-00238bec4b0e}.TM.blf

2010-01-17 20:36:42 524288 --sha-w- c:\users\bowie\ntuser.dat{b1d4de6a-039b-11df-8d4d-00238bec4b0e}.TMContainer00000000000000000002.regtrans-ms

2010-01-17 20:36:42 524288 --sha-w- c:\users\bowie\ntuser.dat{b1d4de6a-039b-11df-8d4d-00238bec4b0e}.TMContainer00000000000000000001.regtrans-ms

2010-01-16 20:30:25 0 d--h--w- c:\windows\PIF

2010-01-16 17:46:21 51792 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2010-01-16 17:46:21 1060864 ----a-w- c:\windows\system32\MFC71.dll

2010-01-15 00:24:42 0 d-----w- c:\windows\WebCam_Suyin(AP)_5.2.7.1Win7x86x64

==================== Find3M ====================

2010-02-05 18:15:51 617470 ----a-w- c:\windows\system32\perfh01D.dat

2010-02-05 18:15:51 120802 ----a-w- c:\windows\system32\perfc01D.dat

2010-02-04 09:30:01 329752 ----a-w- c:\windows\system32\drivers\iaStor.sys

2010-01-14 10:12:06 181120 ------w- c:\windows\system32\MpSigStub.exe

2010-01-07 15:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-07 15:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-01-01 12:34:51 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat

2010-01-01 12:34:51 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat

2010-01-01 12:34:51 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat

2010-01-01 12:34:51 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat

2009-07-14 08:15:15 37052 ----a-w- c:\windows\inf\perflib\041d\perfd.dat

2009-07-14 08:15:15 37052 ----a-w- c:\windows\inf\perflib\041d\perfc.dat

2009-07-14 08:15:15 294764 ----a-w- c:\windows\inf\perflib\041d\perfi.dat

2009-07-14 08:15:15 294764 ----a-w- c:\windows\inf\perflib\041d\perfh.dat

2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini

2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat

2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat

2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat

2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat

2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 0:54:23,75 ===============

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kahdah

kahdah

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Hello Kinapuffar

Welcome to Malwarebytes.

=====================

  • Download OTL to your desktop.
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top change it to Minimal Output.
  • Under the Standard Registry box change it to All.
  • Under Custom scan's and fixes section paste in the below in bold


    %SYSTEMDRIVE%\*.*

    /md5start

    eventlog.dll

    scecli.dll

    netlogon.dll

    cngaudit.dll

    sceclt.dll

    ntelogon.dll

    logevent.dll

    iaStor.sys

    nvstor.sys

    atapi.sys

    IdeChnDr.sys

    viasraid.sys

    AGP440.sys

    vaxscsi.sys

    nvatabus.sys

    viamraid.sys

    nvata.sys

    nvgts.sys

    iastorv.sys

    ViPrt.sys

    eNetHook.dll

    ahcix86.sys

    KR10N.sys

    nvstor32.sys

    ahcix86s.sys

    nvrd32.sys

    /md5stop

    %systemroot%\*. /mp /s

    CREATERESTOREPOINT

    %systemroot%\system32\*.dll /lockedfiles

    %systemroot%\Tasks\*.job /lockedfiles


  • Check the boxes beside LOP Check and Purity Check.
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.

====================

Download the following GMER Rootkit Scanner from Here

  • Download the randomly named EXE file to your Desktop. Remember what its name is since it is randomly named.
  • Double click on the new random named exe file you downloaded and run it. If prompted about the Security Warning and Unknown Publisher go ahead and click on Run
  • It may take a minute to load and become available.
  • If it gives you a warning about rootkit activity and asks if you want to run a full scan...click on NO, then use the following settings for a more complete scan..
  • In the right panel, you will see several boxes that have been checked. Ensure the following are UNCHECKED


  • Sections

  • IAT/EAT

  • Drives/Partition other than Systemdrive (typically only C:\ should be checked)

  • Show All (don't miss this one)


  • Then click the Scan button & wait for it to finish.
  • Once done click on the [save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop
  • **Caution** Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries
  • Click OK and quit the GMER program.
  • Note: On Firefox you need to go to Tools/Options/Main then under the Downloads section, click on Always ask me where to save files so that you can choose the name and where to save to, in this case your Desktop.
  • Post that log in your next reply.

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Kinapuffar

Kinapuffar

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OTL logfile created on: 2010-02-07 16:06:41 - Run 1

OTL by OldTimer - Version 3.1.28.0 Folder = C:\Users\Bowie\Documents\Downloads

Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7600.16385)

Locale: 0000041D | Country: Sverige | Language: SVE | Date Format: yyyy-MM-dd

3,00 Gb Total Physical Memory | 2,00 Gb Available Physical Memory | 67,00% Memory free

6,00 Gb Paging File | 5,00 Gb Available in Paging File | 84,00% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files

Drive C: | 222,88 Gb Total Space | 120,46 Gb Free Space | 54,05% Space Free | Partition Type: NTFS

D: Drive not present or media not loaded

E: Drive not present or media not loaded

F: Drive not present or media not loaded

G: Drive not present or media not loaded

H: Drive not present or media not loaded

I: Drive not present or media not loaded

Computer Name: H

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kahdah

kahdah

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Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    :Files
    C:\Windows\temp

    :Commands
    [emptytemp]


  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • It will produce a log for you on reboot, please post that log in your next reply.

================================Malwarebytes' Anti-Malware=================================

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

================================Online scan=================================

* Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Check next options: Remove found threats and Scan unwanted applications.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\ESET Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic

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Kinapuffar

Kinapuffar

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C:\Windows\Temp\lbfo.tmp folder moved successfully.

C:\Windows\Temp\caue.tmp folder moved successfully.

Folder move failed. C:\Windows\Temp scheduled to be moved on reboot.

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Bowie

->Temp folder emptied: 106784495 bytes

->Temporary Internet Files folder emptied: 7976502 bytes

->Java cache emptied: 39619281 bytes

->FireFox cache emptied: 0 bytes

->Google Chrome cache emptied: 10743844 bytes

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 33170 bytes

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 740432 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 158,00 mb

OTL by OldTimer - Version 3.1.28.0 log created on 02072010_170743

Files\Folders moved on Reboot...

Folder move failed. C:\Windows\Temp\_avast5_ scheduled to be moved on reboot.

Folder move failed. C:\Windows\Temp\_avast5_ scheduled to be moved on reboot.

Folder move failed. C:\Windows\Temp scheduled to be moved on reboot.

File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...

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Kinapuffar

Kinapuffar

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I mean what are the names of the files that the antivirus detects?

The virus creates a file named "svchost.exe" in random foldername in temp.

Avast! recognizes them as "Win32-Malware-gen" and moves the file to the chest.

If not removed it will force the computer to pop ads.

And just deleting the svchost.exe does not remove the source. It will keep creating folders and fake svchost.exe in the same temp folder.

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kahdah

kahdah

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Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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