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H8SRT Rootkit.tdss


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Not sure if this is the best way to get some help. I've got the rootkit.tdss and rootkit.trace virus on my computer. It has disabled my Malwarebytes running off my hard drive. I was able to run another version from a flash drive which appears to remove them, but they continue to return.

I also tried downloading the TDSSKiller from Kaspersky's Lab and the install will not finish, saying it has a driver failure.

Please let me know the first step here.

Thanks,

Brett

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Hello bluemt95, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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