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Malwarebytes is freezing


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Please download DebugView from the following link, and follow the instructions below to get me an error log:

http://technet.microsoft.com/en-us/sysinte...s/bb896647.aspx

1) Download DebugView. Make sure to save it on your Desktop instead of clicking 'Run' or 'Open'.

2) Right-click on the 'DebugView' file that you just saved on your Desktop, and select "Extract All".

3) Open the new DebugView folder that was created on your Desktop after extracting.

4) Windows XP and 2000 users should double-click on the file named 'Dbgview'. Windows 7 and Vista users should right-click and select "Run as Administrator".

5) Click on the 'Capture' menu, and select everything except "Log Boot" (you will have to open the menu again after clicking to select an item).

6) Open Malwarebytes' Anti-Malware and run the same scan you were trying to run before.

7) After the scan freezes, wait a couple of minutes, and then click 'File' and "Save As" in order to save the log to a file on your Desktop.

8) Please attach that log file to a reply so that we may analyze it for errors.

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