# Error code 732 (12029,0)

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Have installed the free version but get the above error when trying to update. Have tried all the recommendations in an earlier thread but this new d/l is showing the same error. And it's four days after the original complaint about a 732 0,0 error. What to do please?

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Welcome Harolde -

This usually fixes 732(12029,0) - The problem is usually with your connection - Last week the straight 732 without the (120029) was totally different -

(120029 is a microsoft error) -

Please do the following on the computer with the poblem to see if it corrects it:

NOTE: You still need to do all the steps involving Internet Explorer, even if you do not normally use Internet Explorer as your internet browser. This is because Malwarebytes' Anti-Malware takes its connection settings from Internet Explorer. You can still use an alternative internet browser afterwards, as long as the connection settings in Internet Explorer are correct.

Step 1: Verify Internet Connectivity of Internet Explorer:

• Click on Start and select Run
• In the Run box copy and paste the text in the following code box exactly as written and press Enter or click on OK:
`REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings" /v GlobalUserOffline /t REG_DWORD /d 0 /f`

• Try updating again and if it does not work then please proceed to Step 2

Step 2: Exclude Malwarebytes' Anti-Malware's Files and Folders From Other Active Security Programs:

For Windows XP:

• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
• C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
• C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
• C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
• C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\mbamswissarmy.sys

For Windows Vista or Windows 7:

• C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
• C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
• C:\Program Files\Malwarebytes' Anti-Malware\zlib.dll
• C:\Program Files\Malwarebytes' Anti-Malware\mbam.dll
• C:\Program Files\Malwarebytes' Anti-Malware\mbamext.dll
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\mbamswissarmy.sys

For 64 bit versions of Windows Vista or Windows 7:

• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\zlib.dll
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.dll
• C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll
• C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\rules.ref
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\SysWoW64\drivers\mbamswissarmy.sys

Note: If using a software firewall besides the built in Windows Firewall you'll need to exclude them from it as well

The FAQ contains examples of setting file exclusions for some known AV products.

Now try updating Malwarebytes' Anti-Malware once more and if it does not work then please proceed to Step 3

Step 3: Verify Your Internet Connection Settings:

• Open Internet Explorer
• Note: It MUST be Internet Explorer, not Firefox, Opera, Chrome or any other internet browser

[*]Click on Tools at the top and select Internet Options

• Note: If you do not see Tools, press the Alt key on your keyboard and it will show up

[*]Click on the Connections tab

[*]Click on the LAN settings button

[*]Under Automatic configuration make sure that the box next to Automatically detect settings is checked, if it is not, then click the box next to it to check it

[*]Under Proxy server make sure that the box next to Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not checked and if it is, click the box next to it to uncheck it

[*]Click on the OK button to close the Local Area Network (LAN) Settings window

[*]Click on the OK button to close the Internet Options window

[*]Try updating Malwarebytes' Anti-Malware again to see if it now works correctly

This link shows how to do the last steps -

Thank You -

Please let us know your result after following all the steps -

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What operating system, and what Anti-Virus are you running?

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