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Browser Redirect, can't get rid of problem

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So, I have an annoying redirect problem, every time I try to do a Google search it redirects me to another random search engine.

I'm using Firefox and running Windows Vista. I downloaded and ran Malwarebytes and it found some problems which it removed, but which did not fix the redirect problem. My anti-spyware and anti-virus aren't finding anything. So I've started running through the directions here:


1) DeFogger: I ran this, and got so far as it popping up "Finished", selected ok, but it never prompted me to restart my computer.

2) DDS: I downloaded and ran this. It seemed to work ok, but when it finished it only opened one log, not two like the directions indicated it should. I've attached that log.

3) GMER Rootkit Scanner: I downloaded and ran this. It too seemed to work ok, but when the scan finishes it completely freezes my computer. I'm unable to save it as a txt file. I even tried to do a screen capture, but it totally froze up and I had to shut down my computer. I tried this twice with the same results.

4) I've also attached the latest Malwarebytes log.

I really hope someone can help me figure out how to get rid of this crazy annoying problem. Thank you so much for your time, I really appreciate it!




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Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

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Hi, thank you for your response. I haven't used my computer in a couple of days due to this frustrating redirect problem. Then, when I came on this evening, besides seeing this reply waiting for me, I also seem to not be having the redirect problem anymore... it turns out that in an effort to help me out, my husband did a system restore on my computer, which seems to have fixed the problem (as well as reinstalling a bunch of programs I'd just deleted and deleting some things I'd downloaded recently... but I won't look a gift horse in the mouth!).

In any case, it appears to be fixed now, and I really appreciate all the information and the fast replied I found here. Thank you!

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Okay I believe you don't require help anymore then. Glad you fixed it though.

Below are some prevention tips to help you possibly in the future.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

Some of the main things you should consider to perform/read are:

  • Having ONE Anti-Virus installed and running with real-time protection
  • Disabling Autorun/Play on Flash-Drive/Removable Drives
  • Avoid gaming sites, underground web pages, pirated software sites, and Peer to Peer Programs
  • Keep Windows Updated through going to Windows Updates
  • Updating Non-Microsoft Programs
  • Keeping Security softwares updated

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

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Since the problem appears to be resolved, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter

Everyone else please start a new topic.

With Regards,


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