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I used mbam in the past, but something made it unexecutable.

I downloaded the install.

After installing and updating, something was deleting my mbam.exe before it got a chance to run.

I downloaded the name randomized executable, tried running it in the mb folder, and got this error:

Error Code: 703 (0, 453)

Please help,

Tom

P.S. I have the free Avast! installed and running and I also have the free Ad-Aware installed and running.

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  • Staff

Hi,

Please try this version of malwarebytes: Click the link here

Save it on your desktop. You'll see it will have a random name, and will look similar like this: mbamrandom.jpg

Doubleclick on it, so it will extract the files and will start Malwarebytes automatically.

In case the installer (random named file) won't run either, rename it to EXPLORER.EXE and try again.

When Malwarebytes opens, click the "Update" tab FIRST and select to check for updates in order to get the latest updates.

In case Malwarebytes doesn't open, search for the folder mbam-installer on your desktop, open it and doubleclick the file winlogon.exe which will be present in there. This should launch Malwarebytes.

Then perform a scan and let it remove what it found. Reboot afterwards (important).

After reboot, post the malwarebytes log together with a new HijackThislog.

In case you're having problems with above instructions, let me know.

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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