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don44

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You might also want to follow the instructions at the top of the forum here http://www.malwarebytes.org/forums/index.php?showforum=7

Thanks for the advice, i have run the spybot search & destroy, hijack and the antimalware but could not run the Panda active scan, when clciked on it it opened another window but it was empty. My hijack and mbam logs are below. Again much appreciate any help you can give. The spybot did find a few things, but i did get an addssite windwo poping up after it however the window was blank as if the addssite may have encountered a fault, whcih may suggest something has been inactaivated within the spyware program already.

My hijack log is:

Logfile of HijackThis v1.99.1

Scan saved at 14:54:15, on 27/02/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE

C:\WINDOWS\Explorer.EXE

C:\Program Files\SurfControl\CyberPatrol\CPHQ.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\SurfControl\CyberPatrol\cpserver.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe

C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\SurfControl\CyberPatrol\cpACtrl.exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SurfControl\CyberPatrol\cpCCtrl.exe

C:\Program Files\SurfControl\CyberPatrol\cpkbinst.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.skybroadband.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: MySidesearch Search Assistant - {1648E328-3E5A-4EA5-A9C6-E5F09EE272DA} - C:\WINDOWS\system32\mysidesearch_sidebar.dll

O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: ads_optimizer - {9C8A568E-4201-478a-8536-526CF371D2E2} - C:\WINDOWS\system32\nsy6E.dll

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [CyberPatrolNew] "C:\Program Files\SurfControl\CyberPatrol\CPHQ.exe" /m

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [sMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe"

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)

O9 - Extra button: (no name) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab

O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.symantec.com/techsupp/as...trl/tgctlsi.cab

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.symantec.com/techsupp/as...trl/tgctlsr.cab

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab

O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1193866329734

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1193873354859

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab

O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as...rl/SymAData.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE

O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE

O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

my mbam log is:

Malwarebytes' Anti-Malware 1.05

Database version: 405

Scan type: Quick Scan

Objects scanned: 39397

Time elapsed: 9 minute(s), 25 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 7

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 5

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\iebrowsercmp.browsercmp (Adware.RightOnAds) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{1d8282e6-bc4f-469b-aaed-7e4ff077ad93} (Adware.RightOnAds) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\iebrowsercmp.browsercmp.1 (Adware.RightOnAds) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{c1a6d8b8-93c3-4186-9dd1-13983f9f1d9b} (Adware.RightOnAds) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Typelib\{3160f356-e8c3-4de2-a698-92eeeb3d3400} (Adware.RightOnAds) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\Software\Microsoft\HID_Layer (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IeBrowserCmp.BrowserCmp (Adware.RightOnAds) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\iebrowserc.dll (Adware.RightOnAds) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\Smab.dll (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\WhoisCL.exe (Adware.Fotomoto) -> Quarantined and deleted successfully.

C:\Documents and Settings\Donald Morrison\Application Data\urlredir.cfg (Adware.RightOnAds) -> Quarantined and deleted successfully.

C:\Documents and Settings\Chris Mina Morrison\Application Data\urlredir.cfg (Adware.RightOnAds) -> Quarantined and deleted successfully.

Thank you

Donald

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Well MBAM got some nasties. You are not following the instructions however. TeaTimer is a great function of Spybot Search & Destroy, but it is requested you leave it disabled until your given a clean bill of health, so it doesn't interfere with any removal programs. Please do that now.

Update MBAM and run a full scan, not the quick one. See the tutorial at the top of this forum for how to run a Panda scan and give that another try. Post all logs from requested scans in your replies. Make sure you run & post the log from HJT last I want to see that log after every thing else has run and done it's job. :)

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