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Comp. Seriously Infected, Auto shutdowns-Please Help-Log Attached

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Hello everyone. My computer has just gone absolutely haywire, and I am in desperate straits. I would appreciate any and all help, as I am not a professional computer wizard. It started acting up a few days ago, and now only allows small intervals of half an hour before automatically shutting off. Thanks in advance for any charitable help... I am attaching the log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:10:54 AM, on 1/25/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:







C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe



C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe


C:\Program Files\QuickTime\qttask.exe


C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe


C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe


C:\Program Files\AVG\AVG9\avgwdsvc.exe


C:\Program Files\AVG\AVG9\avgam.exe

C:\Program Files\AVG\AVG9\avgnsx.exe


C:\Program Files\iWin Games\iWinTrusted.exe

C:\Program Files\Common Files\Motive\McciCMService.exe


C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Canon\CAL\CALMAIN.exe


C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: (no name) - MRI_DISABLED - (no file)

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: IEHlprObj Class - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files\iWin Games\iWinGamesHookIE.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll

O2 - BHO: - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: Big Fish Games Toolbar - {C7C9FC25-88B0-4682-9C9F-2608E9117647} - C:\Program Files\BfgBar\bfg.dll

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [AmazonGSDownloaderTray] C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [Yahoo! Pager] 1

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [sUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')

O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe

O4 - Global Startup: Netscape Connect Tray Icon.lnk = C:\Program Files\wmconnect\wmtray.exe

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .ipp: C:\Program Files\Internet Explorer\Plugins\npimth32.dll

O12 - Plugin for .ipt: C:\Program Files\Internet Explorer\Plugins\npimth32.dll

O15 - Trusted Zone: *.att.net

O15 - Trusted Zone: http://*.att.net

O15 - Trusted Zone: *.sbcglobal.net

O15 - Trusted Zone: http://*.sbcglobal.net

O15 - Trusted Zone: http://*.trymedia.com (HKLM)

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/DinerTown%20Detective%20Agency/Images/stg_drm.ocx

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll

O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/i...GenXInstall.cab

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab

O16 - DPF: {908F3C82-B57E-11D4-BF33-00A0CCE8754B} (TInterActXInstallObject) - http://asp.mathxl.com/wizmodules/interact/...ActXInstall.cab

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20Lost%20in%20Los%20Angeles/Images/armhelper.ocx

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/chuzzled...ploader_v10.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe

O23 - Service: AVG E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe

O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files\iWin Games\iWinTrusted.exe

O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe

O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\system32\PackethSvc.exe


End of file - 11404 bytes

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To all relevant parties and moderators, please accept all apologies. I assume I have either probably (1) posted in the wrong forum in a foolish manner or 2) egregiously neglected some critical part of forum protocol, as I see other posters in the same "newbie-ish" category as myself receiving responses while none have been received here. "The silence is deafening." As to (1) I have politely asked if I could be re-directed to the correct forum, and as to (2), all I can do is ask for forgiveness for my woeful lack of "net-iquette" and general online social refinement.

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I suppose this will be my last post here, in light of the fact that more recent posters of similar non-expert backgrounds as myself have received attention more immediately and therefore I assume I have probably not merited any helper's attention; or, I have gravely violated forum proprieties in some unknown way.

I am a confirmed user of Malwarebytes, respect the quality of the product (and share this positive customer assessment with others), and just thought perhaps some informed "good Samaritan" on their official forum might give a few droplets of humanitarian mercy in spite of the fact that I am not a master of the initiatory secrets of computer science. I am sorry for any perceived impertinence or obtrusiveness. Farewell.

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Sorry for the delay

We need to see some additional information about what is happening in your machine.

Please perform the following scan:

  • Download DDS by sUBs from one of the following links. Save it to your desktop.

    [*]Double click on the DDS icon, allow it to run.

    [*]A small box will open, with an explanation about the tool.

    [*]When done, DDS will open two (2) logs

    1. DDS.txt

    2. Attach.txt

    [*] Save both reports to your desktop.

    [*] The instructions here ask you to attach the Attach.txt.


    [*]Instead of attaching, please copy/past both logs into your next reply.

    [*]Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.

After downloading the tool, disconnect from the internet and disable all antivirus protection.

Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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A similar issue happened with me, only I don't have the good fortune of my computer running at all before it shuts down. It just flashes my desktop (without icons) for a sec and logs me off. This didn't happen till after I ran MBAM, it disinfected my computer and asked me to reboot. No response to my post either...likely because I used the free version (I always try before I buy, for the very reason above). The only good thing I can say about Malwarebytes is that they let you try it free, that way you're not extra aggrivated at having to buy a new harddrive after paying for and running said program.

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