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Can't open Malwarebytes


starwarsgeek
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Hoping that someone can give me some help with this. I've had Malwarebytes installed on my PC for a while, and have never had issues. Today, I started my PC and after a few minutes, noticed that suddenly I was getting a bunch of pop-ups advertising "registry defender" and some other spyware removal products... so I automatically assume they are spyware of course. Click on malwarebytes - and nothing happens. Click again - nothing.

Decided to download the new version and try again. New version downloads and installs, but when I click on it - nothing.

Saw that there was a forum here, so tried to register... the registration page wouldn't even load all the way. Right now I'm using safe mode and it's the only way that I could register to even post here. Still can't run malwarebytes though.

Any ideas? Any help?

Thanks in advance.

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Please see the topmost note in the Malware Removal forum

http://www.malwarebytes.org/forums/index.p...ost&p=46166

Since MBAM is blocked from running (most certainly by the malware infection), skip the steps for running MBAM.

Do the remaining steps as outlined in the topic.

The most important are the Gmer and DDS.

Create a new post in the Malware Removal - HijackThis Logs forum and provide all details there.

You alreday have another post in the General forum. I will mark both as closed.

Be very prompt in following up and posting in the Malware Removal sub-forum.

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