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Unable to run GMER


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Hello,

I'm helping a neighbour clean some rogue anti-virus software from her PC and I'm not sure if it fully clean yet. The following MBAM doesn't find anything but it still doesn't seem 'quite right'.

I'm attaching/pasting all the logs I can but I'm having trouble completing the GMER step. The system hangs when it gets to scanning a particular component. Can't remember the exact one but I will post back tomorrow - I just want to get my problem 'registered' for now. I've also noticed that lsass.exe or wmlogon.exe (I think) run at 99% at this point.

Any ideas how I can get the GMER diagnostics to complete?

Thanks

Jim

MBAM

****

Malwarebytes' Anti-Malware 1.44

Database version: 3607

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

22/01/2010 22:09:56

mbam-log-2010-01-22 (22-09-56).txt

Scan type: Quick Scan

Objects scanned: 152483

Time elapsed: 42 minute(s), 7 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS

***

DDS (Ver_09-12-01.01) - NTFSx86

Run by Owner at 18:42:38.82 on 22/01/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.247.102 [GMT 0:00]

AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Essentials\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\WINDOWS\System32\gearsec.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\windows\system\hpsysdrv.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\System32\hphmon05.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\PROGRA~1\HPPAVI~1\Pavilion\XPHWWBS4\plugin\bin\PCHButton.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\NETGEAR\WG111v2\WG111v2.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Documents and Settings\Owner\Desktop\Jimbo\Defogger.exe

C:\Documents and Settings\Owner\Desktop\Jimbo\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.alot.com?client_id=47BB7BE001C8CD3100099F51&install_time=13-06-2008:09:41&src_id=11031&tb_version=1.2.1.200

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uWindow Title = Microsoft Internet Explorer provided by Freeserve

uSearch Bar = hxxp://www.google.com/ie

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uInternet Settings,ProxyOverride = <local>

uSearchAssistant = hxxp://www.google.com/ie

mSearchAssistant = hxxp://www.google.com/ie

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\reader\activex\AcroIEHelper.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll

BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll

BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File

TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll

TB: Freeserve: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\freese~1\fsbar\FSBar.dll

TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer255.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

EB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer255.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [backupNotify] c:\program files\hp\digital imaging\bin\backupnotify.exe

uRun: [Acme.PCHButton] c:\progra~1\hppavi~1\pavilion\xphwwbs4\plugin\bin\PCHButton.exe

uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [sunJavaUpdateSched] c:\program files\java\j2re1.4.2_03\bin\jusched.exe

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"

mRun: [HPHUPD05] c:\program files\hp\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe

mRun: [HPHmon05] c:\windows\system32\hphmon05.exe

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [VTTimer] VTTimer.exe

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [PS2] c:\windows\system32\ps2.exe

mRun: [DSS] SOFTWARE\Broderbund Software\DSS\AppList\FTO3844AE

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [AlcxMonitor] ALCXMNTR.EXE

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v2\WG111v2.exe

IE: Search with Freeserve - c:\progra~1\freese~1\fsbar\FSBar.dll/VSearch.htm

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1195927049484

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

Notify: igfxcui - igfxsrvc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\blmvsbry.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Orange Web Search

FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - prefs.js: keyword.URL - hxxp://search.orange.co.uk/all?brand=ouk&p=_ffadr&pt=fftb&tab=web&q=

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll

FF - component: c:\program files\orange toolbar uk\firefoxcontainer\components\CCLCXPCOMBridge.dll

FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 142832]

S2 gupdate1c9d9f65410dec6;Google Update Service (gupdate1c9d9f65410dec6);c:\program files\google\update\GoogleUpdate.exe [2009-5-21 133104]

S2 navapsvc;Norton AntiVirus Auto Protect Service;"c:\program files\norton antivirus\navapsvc.exe" --> c:\program files\norton antivirus\navapsvc.exe [?]

S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2008-12-8 272128]

=============== Created Last 30 ================

2010-01-22 18:40:27 0 ----a-w- c:\documents and settings\owner\defogger_reenable

2010-01-22 18:38:13 54156 ---ha-w- c:\windows\QTFont.qfn

2010-01-22 18:38:13 1409 ----a-w- c:\windows\QTFont.for

2010-01-20 17:16:15 181120 ------w- c:\windows\system32\MpSigStub.exe

2010-01-20 17:11:24 0 d-----w- c:\program files\Microsoft Security Essentials

2010-01-20 16:08:26 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes

2010-01-20 16:08:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-20 16:08:10 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-01-20 16:08:09 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-01-20 16:08:09 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-01-13 11:04:08 470528 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-19 11:13:00 42408 ----a-w- c:\docume~1\owner\applic~1\wklnhst.dat

2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll

2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll

============= FINISH: 18:44:01.29 ===============

Attach.zip

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The bit it gets stuck on is: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserDate\S-1-5-18\Componen (truncated so I can't tell what it is but it never goes beyond this point.

Also the high cpu was in winlogon.exe and on other occasions lsass.exe.

Cheers

Jim

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Hello,

Thanks for the response. As requested, here are the new MBAM and DDS logs:

Malwarebytes' Anti-Malware 1.44

Database version: 3621

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

23/01/2010 21:25:27

mbam-log-2010-01-23 (21-25-26).txt

Scan type: Quick Scan

Objects scanned: 152944

Time elapsed: 43 minute(s), 54 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS (Ver_09-12-01.01) - NTFSx86

Run by Owner at 21:27:22.50 on 23/01/2010

Internet Explorer: 7.0.5730.13

Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.247.107 [GMT 0:00]

AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

c:\Program Files\Microsoft Security Essentials\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

svchost.exe

C:\WINDOWS\System32\gearsec.exe

C:\WINDOWS\System32\svchost.exe -k imgsvc

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\windows\system\hpsysdrv.exe

C:\Program Files\HP\hpcoretech\hpcmpmgr.exe

C:\WINDOWS\System32\hphmon05.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\PROGRA~1\HPPAVI~1\Pavilion\XPHWWBS4\plugin\bin\PCHButton.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\NETGEAR\WG111v2\WG111v2.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wscntfy.exe

C:\WINDOWS\system32\taskmgr.exe

C:\WINDOWS\system32\wuauclt.exe

F:\Utilities\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://home.alot.com?client_id=47BB7BE001C8CD3100099F51&install_time=13-06-2008:09:41&src_id=11031&tb_version=1.2.1.200

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uWindow Title = Microsoft Internet Explorer provided by Freeserve

uSearch Bar = hxxp://www.google.com/ie

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uInternet Settings,ProxyOverride = <local>

uSearchAssistant = hxxp://www.google.com/ie

mSearchAssistant = hxxp://www.google.com/ie

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\reader\activex\AcroIEHelper.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll

BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll

BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File

TB: HP view: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll

TB: Freeserve: {8b68564d-53fd-4293-b80c-993a9f3988ee} - c:\progra~1\freese~1\fsbar\FSBar.dll

TB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer255.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

EB: Orange Toolbar: {e97b5f2e-ca8e-4d34-bda3-44eec4ed2b12} - c:\program files\orange toolbar uk\ToolbarContainer255.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

uRun: [backupNotify] c:\program files\hp\digital imaging\bin\backupnotify.exe

uRun: [Acme.PCHButton] c:\progra~1\hppavi~1\pavilion\xphwwbs4\plugin\bin\PCHButton.exe

uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [sunJavaUpdateSched] c:\program files\java\j2re1.4.2_03\bin\jusched.exe

mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"

mRun: [HPHUPD05] c:\program files\hp\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe

mRun: [HPHmon05] c:\windows\system32\hphmon05.exe

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe

mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE

mRun: [VTTimer] VTTimer.exe

mRun: [AGRSMMSG] AGRSMMSG.exe

mRun: [PS2] c:\windows\system32\ps2.exe

mRun: [DSS] SOFTWARE\Broderbund Software\DSS\AppList\FTO3844AE

mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe

mRun: [AlcxMonitor] ALCXMNTR.EXE

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide

dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wg111v2\WG111v2.exe

IE: Search with Freeserve - c:\progra~1\freese~1\fsbar\FSBar.dll/VSearch.htm

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1195927049484

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

Notify: igfxcui - igfxsrvc.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\blmvsbry.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Orange Web Search

FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - prefs.js: keyword.URL - hxxp://search.orange.co.uk/all?brand=ouk&p=_ffadr&pt=fftb&tab=web&q=

FF - component: c:\documents and settings\owner\application data\mozilla\firefox\profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

FF - component: c:\program files\mozilla firefox\extensions\talkback@mozilla.org\components\qfaservices.dll

FF - component: c:\program files\orange toolbar uk\firefoxcontainer\components\CCLCXPCOMBridge.dll

FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 142832]

S2 gupdate1c9d9f65410dec6;Google Update Service (gupdate1c9d9f65410dec6);c:\program files\google\update\GoogleUpdate.exe [2009-5-21 133104]

S2 navapsvc;Norton AntiVirus Auto Protect Service;"c:\program files\norton antivirus\navapsvc.exe" --> c:\program files\norton antivirus\navapsvc.exe [?]

S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2008-12-8 272128]

=============== Created Last 30 ================

2010-01-22 18:40:27 0 ----a-w- c:\documents and settings\owner\defogger_reenable

2010-01-22 18:38:13 54156 ---ha-w- c:\windows\QTFont.qfn

2010-01-22 18:38:13 1409 ----a-w- c:\windows\QTFont.for

2010-01-20 17:16:15 181120 ------w- c:\windows\system32\MpSigStub.exe

2010-01-20 17:11:24 0 d-----w- c:\program files\Microsoft Security Essentials

2010-01-20 16:08:26 0 d-----w- c:\docume~1\owner\applic~1\Malwarebytes

2010-01-20 16:08:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-20 16:08:10 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

2010-01-20 16:08:09 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-01-20 16:08:09 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-01-13 11:04:08 470528 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2010-01-19 11:13:00 42408 ----a-w- c:\docume~1\owner\applic~1\wklnhst.dat

2009-10-29 07:46:59 832512 ----a-w- c:\windows\system32\wininet.dll

2009-10-29 07:46:52 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-10-29 07:46:50 17408 ----a-w- c:\windows\system32\corpol.dll

============= FINISH: 21:28:42.50 ===============

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Sorry, didn't read your instructions properly and ran the Combofix followed by MBAM - logs pasted below. Will follow this with the Hijackthis on next post:

ComboFix 10-01-26.01 - Owner 26/01/2010 18:35:50.1.1 - x86

Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *On-access scanning disabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\documents and settings\Owner\Application Data\alot

c:\documents and settings\Owner\Application Data\alot\BrowserSearch\BrowserSearch.xml

c:\documents and settings\Owner\Application Data\alot\BrowserSearch\BrowserSearch.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_0\Button_0.xml

c:\documents and settings\Owner\Application Data\alot\Button_0\Button_0.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_1\Button_1.xml

c:\documents and settings\Owner\Application Data\alot\Button_1\Button_1.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_10\Button_10.xml

c:\documents and settings\Owner\Application Data\alot\Button_10\Button_10.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_11\Button_11.xml

c:\documents and settings\Owner\Application Data\alot\Button_11\Button_11.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_2\Button_2.xml

c:\documents and settings\Owner\Application Data\alot\Button_2\Button_2.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_3\Button_3.xml

c:\documents and settings\Owner\Application Data\alot\Button_3\Button_3.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_4\Button_4.xml

c:\documents and settings\Owner\Application Data\alot\Button_4\Button_4.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_5\Button_5.xml

c:\documents and settings\Owner\Application Data\alot\Button_5\Button_5.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_6\Button_6.xml

c:\documents and settings\Owner\Application Data\alot\Button_6\Button_6.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_7\Button_7.xml

c:\documents and settings\Owner\Application Data\alot\Button_7\Button_7.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_8\Button_8.xml

c:\documents and settings\Owner\Application Data\alot\Button_8\Button_8.xml.backup

c:\documents and settings\Owner\Application Data\alot\Button_9\Button_9.xml

c:\documents and settings\Owner\Application Data\alot\Button_9\Button_9.xml.backup

c:\documents and settings\Owner\Application Data\alot\configurator\configurator.xml

c:\documents and settings\Owner\Application Data\alot\configurator\configurator.xml.backup

c:\documents and settings\Owner\Application Data\alot\ErrorSearch\ErrorSearch.xml

c:\documents and settings\Owner\Application Data\alot\ErrorSearch\ErrorSearch.xml.backup

c:\documents and settings\Owner\Application Data\alot\postInstallLayout\postInstallLayout.xml

c:\documents and settings\Owner\Application Data\alot\postInstallLayout\postInstallLayout.xml.backup

c:\documents and settings\Owner\Application Data\alot\products\products.xml

c:\documents and settings\Owner\Application Data\alot\products\products.xml.backup

c:\documents and settings\Owner\Application Data\alot\Resources\Button_0\images\alot_icon_35x16.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_1\images\alot_search_24x16.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_2\images\default_282_alot_map_widget_default.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_3\images\default_275_alot_maps_maptravel.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\clear.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\cloudy.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\default_283_alot_maps_weather.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\foggy.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\mcloud.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\nmcloud.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\pcloud.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\rain.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\shower.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_4\images\snow.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_5\images\default_276_alot_mrkt_iphone.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_5\images\default_276_alot_ref_mrkt_world_travel_guides.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_5\images\default_276_toolbar_alot_icon_mrkt_fb.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_5\images\default_599_alot_mrkt_survey.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_6\images\default_276_alot_mrkt_iphone.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_6\images\default_503_alot_ref_mrkt_world_travel_guides.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_7\images\default_502_alot_ref_mrkt_book.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_7\images\default_503_alot_ref_mrkt_world_travel_guides.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Button_8\images\default_502_alot_ref_mrkt_book.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\domains.dat

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\alot_brand.png

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\spinner.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_bottom.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_btnclose0.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_btnclose1.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_btnmin0.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_btnmin1.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_caption.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_error_bg.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_error_close.bmp

c:\documents and settings\Owner\Application Data\alot\Resources\Shared\images\widget_error_icon.bmp

c:\documents and settings\Owner\Application Data\alot\TimerManager\TimerManager.xml

c:\documents and settings\Owner\Application Data\alot\TimerManager\TimerManager.xml.backup

c:\documents and settings\Owner\Application Data\alot\toolbar.xml

c:\documents and settings\Owner\Application Data\alot\ToolbarSearch\ToolbarSearch.xml

c:\documents and settings\Owner\Application Data\alot\ToolbarSearch\ToolbarSearch.xml.backup

c:\documents and settings\Owner\Application Data\alot\Updater\Updater.xml

c:\documents and settings\Owner\Application Data\alot\Updater\Updater.xml.backup

c:\program files\alot

c:\program files\alot\alotUninst.exe

c:\windows\system32\ps2.bat

D:\Autorun.inf

.

((((((((((((((((((((((((( Files Created from 2009-12-26 to 2010-01-26 )))))))))))))))))))))))))))))))

.

2010-01-26 17:52 . 2010-01-26 17:52 -------- d-----w- c:\windows\LastGood

2010-01-22 13:35 . 2010-01-22 13:35 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth

2010-01-20 17:16 . 2010-01-14 11:12 181120 ------w- c:\windows\system32\MpSigStub.exe

2010-01-20 17:11 . 2010-01-20 17:12 -------- d-----w- c:\program files\Microsoft Security Essentials

2010-01-20 16:52 . 2009-12-16 14:42 43008 ----a-w- c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll

2010-01-20 16:52 . 2009-12-16 14:42 340480 ----a-w- c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll

2010-01-20 16:52 . 2009-12-16 14:41 346624 ----a-w- c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll

2010-01-20 16:52 . 2009-12-16 14:42 872960 ----a-w- c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

2010-01-20 16:08 . 2010-01-20 16:08 -------- d-----w- c:\documents and settings\Owner\Application Data\Malwarebytes

2010-01-20 16:08 . 2010-01-07 16:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-01-20 16:08 . 2010-01-20 16:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2010-01-20 16:08 . 2010-01-20 16:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-01-20 16:08 . 2010-01-07 16:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-01-13 11:04 . 2009-11-21 16:36 470528 -c----w- c:\windows\system32\dllcache\aclayers.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2010-01-20 17:03 . 2004-01-17 19:46 -------- d-----w- c:\program files\Common Files\Symantec Shared

2010-01-20 17:01 . 2004-01-17 19:46 -------- d-----w- c:\program files\Symantec

2010-01-20 17:01 . 2004-01-17 19:46 -------- d-----w- c:\program files\Norton AntiVirus

2010-01-20 17:01 . 2004-01-17 19:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec

2010-01-19 11:13 . 2004-08-23 21:39 42408 ----a-w- c:\documents and settings\Owner\Application Data\wklnhst.dat

2009-12-13 11:59 . 2008-12-02 10:56 -------- d-----w- c:\documents and settings\Owner\Application Data\U3

2009-11-21 16:36 . 2004-01-02 17:57 470528 ----a-w- c:\windows\AppPatch\aclayers.dll

2009-10-29 07:46 . 2006-06-23 11:33 832512 ----a-w- c:\windows\system32\wininet.dll

2009-10-29 07:46 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll

2009-10-29 07:46 . 2004-01-02 18:03 17408 ----a-w- c:\windows\system32\corpol.dll

2006-10-11 08:04 . 2008-03-14 15:17 61036 ----a-w- c:\program files\mozilla firefox\components\jar50.dll

2006-10-11 08:04 . 2008-03-14 15:17 48742 ----a-w- c:\program files\mozilla firefox\components\jsd3250.dll

2006-10-11 08:05 . 2008-03-14 15:17 29313 ----a-w- c:\program files\mozilla firefox\components\myspell.dll

2006-10-11 08:05 . 2008-03-14 15:17 41082 ----a-w- c:\program files\mozilla firefox\components\spellchk.dll

2006-10-11 08:04 . 2008-03-14 15:17 166510 ----a-w- c:\program files\mozilla firefox\components\xpinstal.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"BackupNotify"="c:\program files\HP\Digital Imaging\bin\backupnotify.exe" [2004-01-09 32768]

"Acme.PCHButton"="c:\progra~1\HPPAVI~1\Pavilion\XPHWWBS4\plugin\bin\PCHButton.exe" [2004-01-17 159744]

"MoneyAgent"="c:\program files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 200704]

"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-02-19 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SunJavaUpdateSched"="c:\program files\Java\j2re1.4.2_03\bin\jusched.exe" [2004-01-17 32881]

"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]

"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2004-08-20 118784]

"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]

"HPHUPD05"="c:\program files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" [2003-08-21 49152]

"HPHmon05"="c:\windows\System32\hphmon05.exe" [2003-08-21 483328]

"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-11 61440]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-01-16 229376]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]

"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 88363]

"PS2"="c:\windows\system32\ps2.exe" [2002-10-16 81920]

"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2003-06-09 50688]

"AlcxMonitor"="ALCXMNTR.EXE" [2004-09-07 57344]

"IgfxTray"="c:\windows\System32\igfxtray.exe" [2004-08-20 155648]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-01-17 98304]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-10-17 198160]

"MSSE"="c:\program files\Microsoft Security Essentials\msseces.exe" [2009-09-13 1048392]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-02-26 437160]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2003-9-16 237568]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

NETGEAR WG111v2 Smart Wizard.lnk - c:\program files\NETGEAR\WG111v2\WG111v2.exe [2008-12-8 1261568]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [08/12/2008 15:00 272128]

.

Contents of the 'Scheduled Tasks' folder

2010-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-21 09:25]

2010-01-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files\Google\Update\GoogleUpdate.exe [2009-05-21 09:25]

2010-01-26 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Microsoft Security Essentials\MpCmdRun.exe [2009-07-02 17:36]

2004-08-31 c:\windows\Tasks\Symantec NetDetect.job

- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-01-17 00:17]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://home.alot.com?client_id=47BB7BE001C8CD3100099F51&install_time=13-06-2008:09&src_id=11031&tb_version=1.2.1.200

uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_GB&c=Q304&bd=pavilion&pf=desktop

uInternet Settings,ProxyOverride = <local>

uSearchAssistant = hxxp://www.google.com/ie

IE: Search with Freeserve - c:\progra~1\FREESE~1\FSBar\FSBar.dll/VSearch.htm

FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\

FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=

FF - prefs.js: browser.search.selectedEngine - Orange Web Search

FF - prefs.js: browser.startup.homepage - hxxp://en-us.start.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official

FF - prefs.js: keyword.URL - hxxp://search.orange.co.uk/all?brand=ouk&p=_ffadr&pt=fftb&tab=web&q=

FF - component: c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\blmvsbry.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll

FF - component: c:\program files\Mozilla Firefox\components\xpinstal.dll

FF - component: c:\program files\Mozilla Firefox\extensions\talkback@mozilla.org\components\qfaservices.dll

FF - component: c:\program files\Orange Toolbar UK\FirefoxContainer\components\CCLCXPCOMBridge.dll

FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll

.

- - - - ORPHANS REMOVED - - - -

HKLM-Run-VTTimer - VTTimer.exe

AddRemove-alotToolbar - c:\program files\alot\alotUninst.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2010-01-26 19:39

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2010-01-26 19:47:05

ComboFix-quarantined-files.txt 2010-01-26 19:47

Pre-Run: 22,172,737,536 bytes free

Post-Run: 22,775,308,288 bytes free

- - End Of File - - 65C81BD0309998B36BBE9C1AE8FCF3AA

Malwarebytes' Anti-Malware 1.44

Database version: 3641

Windows 5.1.2600 Service Pack 2

Internet Explorer 7.0.5730.13

26/01/2010 21:00:47

mbam-log-2010-01-26 (21-00-47).txt

Scan type: Quick Scan

Objects scanned: 110786

Time elapsed: 6 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\Software\alot (Adware.ALOT) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Staff

Hi,

Next, please use the Internet Explorer browser and click here to use the F-Secure Online Scanner.

  • Click Start Scanning.
  • You should get a notification bar (on top) to install the ActiveX control.
  • Click on it and select to install the ActiveX.
  • Once the ActiveX is installed, you should accept the License terms by clicking OK below to start the scan.
  • In case you are having problems with installing the ActiveX/starting the scan, please read here.
  • Click the Full System Scan button.
  • It will start to download scanner components and databases. This can take a while.
  • The main scan will start.
  • Once the scan has finished scanning, click the Automatic cleaning (recommended) button
  • It could be possible that your firewall gives an alert - allow it, because that's a connection you establish to submit infected files to F-Secure.
  • The cleaning can take a while, so please be patient.
  • Then click the Show report button and Copy/Paste what is present under results in your next reply.

Next, download my Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Let me know how things are running now and what issues remain.

-screen317

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OK, here is the F-Secure scan. Will post the other bit tomorrow.

Cheers

Scanning Report

Tuesday, January 26, 2010 22:02:56 - 23:47:37

Computer name: LAWRENCE

Scanning type: Scan system for malware, spyware and rootkits

Target: C:\ D:\

--------------------------------------------------------------------------------

20 malware found

TrackingCookie.Questionmarket (spyware)

System (Disinfected)

TrackingCookie.Adinterax (spyware)

System (Disinfected)

TrackingCookie.2o7 (spyware)

System (Disinfected)

TrackingCookie.Advertising (spyware)

System (Disinfected)

TrackingCookie.Atdmt (spyware)

System (Disinfected)

TrackingCookie.Adtech (spyware)

System (Disinfected)

TrackingCookie.Doubleclick (spyware)

System (Disinfected)

TrackingCookie.Revsci (spyware)

System (Disinfected)

TrackingCookie.Admeta (spyware)

System (Disinfected)

TrackingCookie.Specificclick (spyware)

System (Disinfected)

TrackingCookie.Clickbank (spyware)

System (Disinfected)

TrackingCookie.Adrevolver (spyware)

System (Disinfected)

TrackingCookie.Adbrite (spyware)

System (Disinfected)

TrackingCookie.Xiti (spyware)

System (Disinfected)

TrackingCookie.Webtrends (spyware)

System (Disinfected)

TrackingCookie.Mediaplex (spyware)

System (Disinfected)

TrackingCookie.Tradedoubler (spyware)

System (Disinfected)

TrackingCookie.Statcounter (spyware)

System (Disinfected)

TrackingCookie.Atwola (spyware)

System (Disinfected)

TrackingCookie.Yieldmanager (spyware)

System (Disinfected)

--------------------------------------------------------------------------------

Statistics

Scanned:

Files: 35800

System: 3335

Not scanned: 7

Actions:

Disinfected: 20

Renamed: 0

Deleted: 0

Not cleaned: 0

Submitted: 0

Files not scanned:

C:\PAGEFILE.SYS

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT

C:\WINDOWS\SYSTEM32\CONFIG\SAM

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM

C:\SYSTEM VOLUME INFORMATION\MOUNTPOINTMANAGERREMOTEDATABASE

--------------------------------------------------------------------------------

Options

Scanning engines:

Scanning options:

Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR

Use advanced heuristics

--------------------------------------------------------------------------------

Copyright

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Here's the log from your Security Check. Not sure if we're done yet and I can proceed with a tidy-up and update to SP3. Thanks.

Results of screen317's Security Check version 0.99.1

Windows XP Service Pack 2

Out of date service pack!!

``````````````````````````````

Antivirus/Firewall Check:

Windows Firewall Enabled!

``````````````````````````````

Anti-malware/Other Utilities Check:

Java 2 Runtime Environment, SE v1.4.2_03

Adobe Flash Player 10

Adobe Reader 6.0

Out of date Adobe Reader installed!

``````````````````````````````

Process Check:

objlist.exe by Laurent

Windows Defender MSMpEng.exe

``````````````````````````````

DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

`````````End of Log```````````

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  • Staff

Hi,

My apologies for the delay.

Navigate to Start --> Run, and type Combofix /uninstall in the box that appears. Click OK afterwards. Notice the space between the X and the /uninstall

This uninstalls all of ComboFix's components.

Delete SecurityCheck.

After that, navigate to Start --> Control Panel --> Add or Remove Programs, and uninstall the following programs (if present):

Java 2 Runtime Environment, SE v1.4.2_03

Adobe Reader 6.0

Restart your computer.

Get the latest version of Java and Adobe Reader.

Next, it is absolutely essential that you upgrade to Windows XP Service Pack 3. Service Pack 2, which is what you currently have, has vulnerabilities that leave you wide open for re-infection. To upgrade, please visit Windows Update and download all critical updates.

Let me know if the update was successful, and if any issues remain.

-screen317

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Hi,

My apologies for the delay.

No problem. I know you are all very busy and I appreciate the time you all spend assisting us with these annoying issues. The upgrade to SP3 went OK and the owner is now very happy with her clean machine. Still runs a little slow but I think that will be addressed with some additional memory. Please close this thread - I will raise a new one if we get any further problems. Thanks, again.

Jim

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  • Staff

Glad to hear it.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) It is vital that you have a firewall. The one that comes with Windows XP is not sufficient in that it only checks incoming data. I recommend selecting one of the following free firewalls. Be sure to only install one.

Kerio

Comodo

Outpost

2) It is imperative that you have an antivirus. You are basically asking for infection without one. :)

All of the following are excellent free antiviruses. Be sure to only install one.

Microsoft Security Essentials

AntiVir

avast!.

3) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

4) Download and install IE-Spyad, which will place over 5000 'bad' sites on your Internet Explorer Restricted List. A tutorial on it can be found here.

5) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

6) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

7) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

8) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

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  • Staff

Glad we could help. ;)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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