Jump to content

Scan freezes after 1 minute

Recommended Posts

My PC seems to be infected, but I have no idea how to fix it. I updated my Malware software and tried to run a full scan, but it keeps freezing just after 1 minute. Can you help me figure out (a) if i have a virus and (:) how to fix my MWB scanner. I'm hoping I don't have a virus (or more), but would like help cleaning if needed.


Link to post
Share on other sites

Welcome to the forum aimee -

First follow the steps 1, 2, and 3 in the link below -


If that will not fix it then you must follow the steps listed below -

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Thank You :)

EDIT - Dr Web Cure It is very good (even though the long scan takes a while) - It will not remove all the infections that can freeze your system -

Link to post
Share on other sites

thanks! the dr. web scan is going crazy with a long list of results. i'll let that finish first and then move on to your instructions. if i can get a log file, i'll post that too.

sorry for not being able to continue this thread right away...it's taking longer than i anticipated. i'll be back on tomorrow with some new posts.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.