mbam wouldnt update, now wont reinstall, killed other profiles, ran houscecall - need advice

[agoga]

so at the end of december the computer - dell dimension 8400 xp service pack 2 legit copy - stopped updating mbam

i am getting ie running and abc ads in the background, noise, everything was bogging, and it wouldnt allow me to run or update mbam. even on new account profiles, countless ones, it wont let me run mbam. installed and ran housecall, came up clean

mbam ran once after it stopped updating and told me i had a trojan, since i killed that profile but kept the files, maybe i can dig it up

i reran mbam after it said it killed the program, and it did not show up in the scan

i got the blue screen of death earlier today and IMMEDIATELY powered down, rebooted, deleted that use account, started 2 more.

i also have mshta.exe running in the background, and i never did before, on new accounts

mbam will dl, says it installs, and wont run.

tell me what to do

[agoga]

getting luxe-software pop ups

spybot wont run after install

uninstalled and reinstalled mbam and it wont run

housecall detects nothing

please assist

[marktreg]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[agoga]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

thanks

i was going to post in the other forum, but i cant get any programs to run to give me a report, so i thought i would post here and see what i should do.

[marktreg]

No problem, agoga.

If you can't get any of the tools to run, just post a new topic here and describe the problems you are having.