trying remove Interent security 2010-now won't boot

[cunningb]

I downloaded Malwarebytes and did the computer scan when it started to remove what it found the software/computer froze and now computer wont boot.

I don't think i can boot in safemode either

thanks Nancy

[prairie dog]

Hello, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

[gmberg]

I downloaded Malwarebytes and did the computer scan when it started to remove what it found the software/computer froze and now computer wont boot.

I don't think i can boot in safemode either

thanks Nancy

nancy,

i am having same issue. Did you get this resolved? Can you share solution?

Thank you!

[AdvancedSetup]

Hello gmberg, and welcome to Malwarebytes.org

This is the way to get it resolved. Follow the same directions as posted for Nancy. It will take time as the site is quite busy but the Helpers there will be able to get you fixed up.

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org