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IS2010 Problem - Almost have it gone!!

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Hey everyone,

I have been working all day to try and resolve this problem and decided to get some help on here now.

I have had all the same problems as everyone else (errors, green background, random popups), so I ran Malwarebytes and had numerous problems that I removed.

There is one that I cannot remove and its called c:\\windows\system32\drivers\sejgntqt.sys. It tells me that it will delete when i reboot but does not work. I try to manually delete it but get the message "cannot delete sejgntqt: Cannot read from the source file or disk"

I downloaded unlocker and tried to open it with that but did not work.

My green screen is gone, can open task manager, can open system restore, but once I open the internet up it all starts over again.

I feel like if I get this last one removed I should have the virus all gone.

Any help is super appreciated!!!!!!!!!!!!!!!!!!!!!!!!

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  • Root Admin

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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