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Slow internet


ZGMFX20A
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This week I contracted the winreanimator trojan onto my computer. I kept getting a red X in my system tray telling me to download some software. I used Malwarebytes Anti-malware, spybot-search & destroy and also created a HijackThis log. I'll go ahead and post it in the appropriate section of this site if I need to. The problem with my internet is that my download speeds are still the same as before about 150kb/s but when browsing from page to page it is extremely slow. I don't think the browser is the problem because I get the same results with Firefox, IE explorer, and Opera. I have DSL and and I don't know whether this is significant or not but my bytes sent compared to my bytes received is like 1 to 4. i.e 800,000 sent to 3,400,000 bytes received. I'm stumped about what to do next and I'll appreciate any help on this matter.

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Hi ZGMFX20A and welcome to Malwarebytes :).

No harm trying the below first and running the Windows in-built Disk Defragmenter. If no joy read the appropriate pinned topics here and create/post a new topic, best of luck :).

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

If you use Firefox browser

  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

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