MBAM will not run, can't stop virus

[howardbe]

Hi,

The virus just won't seem to go away here, can you please advise a fix? I have tried to installed MalwareBytes twice now and changed the name twice, it just wont run at all. It also has taken over the task list too.

The Hijack list is below. HELP!!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:48:48 PM, on 1/17/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16945)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\FastNetSrv.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

c:\PROGRA~1\mcafee.com\agent\mcagent.exe

C:\WINDOWS\msa.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\WINDOWS\system32\NOTEPAD.EXE

O4 - HKLM\..\Run: [kegivajur] Rundll32.exe "c:\windows\system32\hukovefo.dll",a

O18 - Filter hijack: text/html - {fd5038e8-2918-4de9-a7ab-677f5a38fa50} - C:\WINDOWS\batmeter16.dll

O20 - AppInit_DLLs: hewemaha.dll c:\windows\system32\hukovefo.dll

O21 - SSODL: lurugugib - {ac9144b2-e082-4681-ad49-ab47491d3d4e} - c:\windows\system32\hukovefo.dll

O22 - SharedTaskScheduler: kupuhivus - {ac9144b2-e082-4681-ad49-ab47491d3d4e} - c:\windows\system32\hukovefo.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: fastnetsrv Service (fastnetsrv) - Netopsystems A - C:\WINDOWS\system32\FastNetSrv.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

--

End of file - 2714 bytes

[miekiemoes]

Hi,

Please try this version of malwarebytes: Click the link here

Save it on your desktop. You'll see it will have a random name, and will look similar like this:

Doubleclick on it, so it will extract the files and will start Malwarebytes automatically.

In case the installer (random named file) won't run either, rename it to EXPLORER.EXE and try again.

When Malwarebytes opens, click the "Update" tab FIRST and select to check for updates in order to get the latest updates.

In case Malwarebytes doesn't open, search for the folder mbam-installer on your desktop, open it and doubleclick the file winlogon.exe which will be present in there. This should launch Malwarebytes.

Then perform a scan and let it remove what it found. Reboot afterwards (important).

After reboot, post the malwarebytes log together with a new HijackThislog.

In case you're having problems with above instructions, let me know.

[miekiemoes]

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