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First let me be clear, I am a novice computer user and in no way want to give the impression that I am an expert in security issues. I simply wanted to post what helped me get rid of Malware Defense.

It would not let either Malwarebytes Anti-Malware, McAffe Security Center, or Internet Explorer even begin to run. I had limited access to the Internet by opening My Computer and typing in a full web address in the address field.

After an Internet search of the keyword "Malware Defense," I found a site that had a link to TDSSKiller and that is the application I used to eliminate an H8SRT file that was keeping the MBAM from running.

Once that was done, I ran a Full Scan with MBAM and it located and eliminated 18 infections (Thanks Guys!) I can post that log if anyone wants me to.

I did have to reload Internet Explorer 7 because it had reverted to IE 6 for some reason, but other than that everything is working fine.

If someone else would like to add the details to my post, like a link to the TDSSKiller app and better instructions, I would welcome that. As I said, I am a novice! Hey, just typing this post took me 15 minutes! (That may be a slight exaggeration.)

Thanks again for the excellent software tools and these forums!

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  • 2 weeks later...

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

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  • 2 weeks later...
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