Help - can't remove Security.Hijack and Trojan.FakeAlert

[alu53]

Can someone please kindly help me with this issue. I have been having this trojan/virus for a while. malwarebytes, kaspersky anti-virus 2010 and a-squared anti-virus 2010 can't remove them. Many many thanks for your help in advance. (can you please walk me through each step i need to take to remove this b/c i don't know much about computer. thanks). i have windows 7 just in case you need to know this. Here is the log:

Malwarebytes' Anti-Malware 1.44

Database version: 3510

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

1/11/2010 7:37:58 PM

mbam-log-2010-01-11 (19-37-58).txt

Scan type: Quick Scan

Objects scanned: 100864

Time elapsed: 57 minute(s), 8 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\avp.exe (Security.Hijack) -> Delete on reboot.

HKEY_CURRENT_USER\SOFTWARE\PUT2VIDQLG (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[extremeboy]

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

[alu53]

Thanks for your help. I have followed your instruction from the other link and have following DDS/GMER log files. Can you please let me know what you think and how can i resolve this. Thanks.

Regards,

alu53

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

Attach.zip

[extremeboy]

Hello.

Update Malwarebytes and run a new scan and post the log.

Also, let me know what problems you still have.

[extremeboy]

Bump

[extremeboy]

Hello.

Due to Lack of feedback, this topic is now Closed

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,

Extremeboy