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MBAM will not install


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I have a similar infection to some of the others I have read about on her, but I wanted to start a new thread to make sure that I don't go down the wrong path by following advise specific to their system. MBAM will not install. HJT will not install. Just about any tool that deals with cleaning viruses, spyware, malware, etc. do not run. I have been hit hard.

Please help me with next steps.

Thanks so much in advance!

John

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Hi,

Have you tried to rename Malwarebytes installer to firefox.exe? And then tried to install it?

Also, if that works to install malwarebytes, but it still won't run, navigate to your C:\program files\malwarebytes anti-malware folder and locate the mbam.exe in there. Rename that one to firefox.exe as well and launch it.

Let me know if that works.

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Other members who need assistance please start your own topic in a new thread. Thanks!

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