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AntiVirus Pro's aftermath


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Recently my wife ran in to that annoying AntiVirus Pro 2010. Popup came up that she thought was legit, but of course infected her computer (Windows XP).

Long story short, I seem to have completely eliminated the virus but I'm left with the aftermath. While there's tons and tons of information on removing the virus out there, there's little to none about cleaning up its mess. Right now the computer operates completely fine except for one thing - it has completely shut off all internet ports on the pc. They've been closed and she can not access the internet and I have no clue how to repair the problem. If anyone can help, I'd greatly appreciate it since my only other option is a wipe now.

Thanks.

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  • 3 weeks later...

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

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  • 2 weeks later...
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