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trojan not found by MBAM


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  • Root Admin

Hello ByronBMX and Welcome to Malwarebytes.

Well we don't really care here what Iobits shows or does not show. If our product is detecting something and is unable to remove it then please follow the directions below and someone will assist you as soon as they can with removing the infection.

Thanks.

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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Didn't mean to offend anyone, and was not aware of any problems between different organizations. I am not really interested in competition or politics, just a clean computer system. ;)

I run MBAM daily, but occasionally run other scans as well , thinking I will be safer that way. I just get nervous if something shows up somewhere else, but trust MBAM the most to keep my system clean.

Does this mean that if my MBAM full scan comes up clean, I have nothing to worry about?

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  • Root Admin

No offense, but would you go to McAfee for support with Symantec?

There is no one single product on the market that can detect and remove all threats at any given point in time and as you're doing it is best to scan with more than one product. Do you have any signs of an infection? Have you scanned with your Anti-Virus?

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