scheduler

[NelliO]

I've been trying to find out where to set a regular schedule for the MB scan but in version 1.44 there doesn't appear to be this option. I've looked in Protection and Updates but still can't find the option.

In addition, on my husband's computer the MB shortcut sits only on the status bar on the left hand side of the taskbar but not on the right hand side so, I believe, it is not running correctly. A manual scan works fine.

He runs Vista and uses IE. The av program is Avast.

[swagger]

Hello NelliO,

Have you purchased the paid version of Malwarebytes' Anti-Malware? I ask this because only the paid version has the features you've mentioned such as real-time protection (taskbar icon on the right) and scheduler for updates. Please let me know so we can help you fix this if you indeed purchased MBAM.

Regards,

swagger

[NelliO]

On my husband's computer I've lost count of the number of times I've downloaded (and then fully uninstalled) the FREE version of MB. I've tried downloading it from different websites but each time it seems the paid version is the one that downloads. In the end I gave up and downloaded AdAware instead though I (he's not very pc literate) prefer MB.

Got any suggestions?

[Marcus]

NelliO you don't say which sites you are downloading MBAM from but can I suggest downloading it from here.

MBAM is always free to download and use for non-business, non-commercial use; purchasing a licence to upgrade it is an option (and very well worth it in my opinion) but is not compusory. The free version will find and remove recognized malware just as effectively as the free version.

Those "different websites" you've tried downloading it from sound very suspect to me; suggest you allow MBAM to update itself (or update it manually) and then do a quick scan. Would do no harm also to update your AV and do a full scan when you can. if you need any further help just ask, NelliO.

[NelliO]

Thank you for the link. It works on my pc but I haven't yet tried it on my husband's. The various downloads were from reputable websites such as CNet, Brothersoft and even MB itself but on none of them did I get the page that comes up via your link.

I hope it will work for the 'boss' too!

Thanks again.

[Marcus]

You're welcome

Let us know what happens.

Regards,

[NelliO]

Nope, didn't work. Sorry.

I clicked on the link then clicked download free version (or words to that effect). This took me to the MB page and I did the download.

What we got was exactly the same as previously - seemingly the paid version. We have not paid for anything and therefore can't register.

Is there a problem with the MB webpage? I can't think of any reason other than that.

[Marcus]

NelliO, the free download link on MBAM's homepage leads to the cnet download page here: hxxp://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

I have just successfully downloaded the free version of MBAM from this site with no problem.

It's a possibility that your computer has malware of some description that is causing this behaviour.

Can you try that link again and let us know what happens please?

Note:You need to change "hxxp" to "http" in the above link when you've copied and pasted it into the search bar.

[NelliO]

Do I need to uninstall the version that is already on the computer first?

[NelliO]

Still got the same problem. So it does look as if there is Malware already on the computer. Anyone know how I find it and how I can remove it?

I'd be grateful for help.

[Marcus]

Hi; was away from the computer for some time. Sorry for not getting back to you sooner. Please read and follow the instuctions here.

I strongly suggest you print the instructions out first as they are very detailed.

[NelliO]

I've had enough for today! I'll do it tomorrow and geet back to you. thanks

[NelliO]

couldn't leave it alone so am running a quick scan now. AdAware hasn't found anything though and the MB scan I did yesterday didn't come up with anything.

But there's another funny thing: the MB desktop icon doesn't show the MB logo. What we do have looks like a white page on which is a small screen showing tiny icons. It's hard to be precise but although I've seen this icon somewhere before my mind associates it with something that's not properly downloaded.

Am I right?

[Marcus]

NelliO; that icon you've described is not the icon for MBAM. I just want to be sure that you do not have something lurking on your computer that shouldn't be there and that may be preventing the download of the legit version of MBAM. That's why I referred you to the link in Post #11.

It may not be an infection or a malware-related problem, NelliO, but the inability to download MBAM from their homepage link is definitely not normal and needs looking at.

[NelliO]

I finally phoned my local Jim'll Fix It man (also called Jim, hence the title).Firstly he says that he also has the free version of MegaBytes and he can't set a scheduled scan time, that my version must be a bought one. It isn't. when I explained further that there are also one or two other little niggles he seemed to think it was a software problem and is going to come and have a look.

As for the MB logo. It isn't correct on the desktop but it is when I look in MB Properties.

All scans revealed nothing untoward.

I'll let you know what transpires but meanwhile I appreciate your help. Many thanks.

[NelliO]

Oops. Seems I had a senior/senile moment! I checked on my version of MB and, yes, it is a paid for version. I don't remember doing that but since I'm the only one using this pc I must have. So that's why I can set a time for a daily scan.

Strange that the free version doesn't allow this though.

Mind you, the 'boss's' computer still needs looking at since some downloads don't seem to be working properly. I put on Google Chrome and that isn't working right either in that it won't import all his stuff from IE.

Thanks again for the help.

[Marcus]

You're very welcome, NelliO.