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I had responded to my own post twice so I combined them all here. Sorry for any confusion.

Virus received today. I have Malware bytes on the computer but it is a copy from April /2009. When I try to go to the website and update it the virus pops up and gives me a error code 732(0,0). I did manage to get the Malwarebytes program open and scanned my computer it found 1 bug and deleted it but it was not related to this bug. I scanned agin (full) and it did not find anything. I can not get online using wirelss as the virus is blocking this. I can get online using a ethernet cable but I am still not able to update Malewarebytes. The virus has several popups, a blue security center screen, a small red and white antivirus sofwear alert and several others. When I try to go online or open Malwarebytes a windown opens that says application can not be excuted and then it will list one of several files and say they are infected. I am using my other computer to type this and this computer has a new version of Malwarebytes. Is there anyway to use a flash drive and put it on the other computer? I have hijack this on the computer also but the viruse will not allow me to open. Help!

I fooled the virus and got a hijack this log onto a flash drive. So here it is!!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:07:14 PM, on 1/9/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Altiris\AClient\AClient.exe

C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\WINDOWS\system32\IFXSPMGT.exe

C:\WINDOWS\system32\IFXTCS.exe

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\AGRSMMSG.exe

C:\WINDOWS\SMINST\Scheduler.exe

C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\igfxtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe

C:\Program Files\McAfee\Common Framework\udaterui.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\ICO.EXE

C:\Documents and Settings\james.campbell\Local Settings\Application Data\mrvxtf\xhpgsysguard.exe

C:\WINDOWS\system32\Pelmiced.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\PROGRA~1\MICROS~3\rapimgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\FinePixViewer\QuickDCF.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\WINDOWS\system32\wbem\wmiapsrv.exe

C:\Program Files\Altiris\AClient\AClntUsr.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe

C:\WINDOWS\System32\svchost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.crossmark.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe

O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe

O4 - HKLM\..\Run: [scheduler] C:\WINDOWS\SMINST\Scheduler.exe

O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE

O4 - HKLM\..\Run: [soundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logon

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [hfgnpask] C:\Documents and Settings\james.campbell\Local Settings\Application Data\mrvxtf\xhpgsysguard.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"

O4 - HKCU\..\Run: [infuzer] C:\Program Files\Trondent Development Corp\Infuzer\Infuzer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [hfgnpask] C:\Documents and Settings\james.campbell\Local Settings\Application Data\mrvxtf\xhpgsysguard.exe

O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')

O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe

O4 - Global Startup: Exif Launcher.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Infuzer.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://connect.crossmark.com/CitrixSession...AWEB/icaweb.cab

O16 - DPF: {51BB7DFD-A6F5-4FAC-B8C9-E71CF84D082C} (AeXNSConsoleContextHelp Class) - http://softwareportal.crossmark.internal.p...isNSConsole.cab

O16 - DPF: {5554DCB0-700B-498D-9B58-4E40E5814405} (RSClientPrint 2008 Class) - http://danlink.crossmark.com/ReportServer/...ab&Arch=X86

O16 - DPF: {5DC5B8C0-EB2F-4364-B316-F8290B72F172} (SetSurge.SetSurgeGrid) - https://danlink.crossmark.com/SalesTrakNG/s...etSurgeGrid.CAB

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1190381818562

O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab

O16 - DPF: {A37AE93D-FB6F-11D3-B4F5-00105AD25B03} (ReportTool.ReportDownloader) - http://vp.crossmark.com/SalesTrakNG/Utils/.../ReportTool.CAB

O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://finepix.digitalcameradeveloping.com...ploadClient.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://crossmark.webex.com/client/wbs26-vz...bex/ieatgpc.cab

O16 - DPF: {FA91DF8D-53AB-455D-AB20-F2F023E498D3} (RSClientPrint Class) - http://stngreports.crossmark.com/ReportSer...clientprint.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CROSSMARK.INTERNAL.PVT

O17 - HKLM\Software\..\Telephony: DomainName = CROSSMARK.INTERNAL.PVT

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CROSSMARK.INTERNAL.PVT

O18 - Filter hijack: text/html - {03acf174-0315-49ca-b684-47d9908c66ee} - C:\WINDOWS\system32\xwreg32.dll

O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe

O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: Intel

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  • Staff

Hi,

The reason why Malwarebytes and other programs won't update is because you have a malicious proxy set here.

Open HijackThis, click scan and check and fix the following entry:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555

Click the fix checked button below.

Then, Open Internet Explorer: Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" and check to "Automatically detect settings".

In Firefox in Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection.

Then, update malwarebytes.

  • Start MalwareBytes and click the Update tab. There click "Check for updates"
  • Once the updates are downloaded, perform a quick scan again.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

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  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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