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Please help antivirus live


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I was trying to watch the office episodes online, and found a site, the McAfee thing my computer said it was a safe site, and then this antivirus live attached itself to the computer, I don't know how to get rid of it please help.. it won't let me open up anything, I can't even open up recycle bin or system restore, and it keeps giving me this fake warnings and opening up porn sites on internet explorer.

How do I remove this?

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Hello gmkenny

Welcome to Malwarebytes.

=====================

Do you already have Mbam installed if so please do the following:

*Reboot your computer into SafeMode with Networking. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode with Networking then hit enter.

Please update\run Malwarebytes' Anti-Malware.

Double Click the Malwarebytes Anti-Malware icon to run the application.

  • Click on the update tab then click on Check for updates.
  • If an update is found, it will download and install the latest version.
  • Once the update has loaded, go to the Scanner tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

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  • 3 weeks later...

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Other members who need assistance please start your own topic in a new thread. Thanks!

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