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Hello all. This is my first post and my first real problem with malware. I got some rogue that took over my desktop, locked me out of task manager, assaulted me with popups, installed "internet security 2010", and stuck a red circle with a white x in the taskbar.

I came across Malwarebytes and decided to give it a try. unfortunately, I can't get it to install. Everything's fine until the end, at the "finishing installation" stage. I get an error message saying

"Unable to execute file:

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

CreateProcess failed; code 2

The system cannot find the file specified."

This comes up twice and after clicking on OK, I try to start the program. Windows can't find the mbam.exe file and I don't see it in the directory that it's supposed to be in.

Anyone have any advice for me?

Thanks in advance for your help and all of your hard work.

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 7:34:30 PM, on 1/8/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\E_S00RP1.EXE

C:\WINDOWS\system32\FastNetSrv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Microsoft SQL Server\MSSQL$ACT7\Binn\sqlservr.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Common Files\Acronis\Fomatik\TrueImageTryStartService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.exe

C:\WINDOWS\system32\winupdate86.exe

C:\Program Files\Unlocker\UnlockerAssistant.exe

C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\ACT\ACT for Windows\Act8.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Microsoft Location Finder\LocationFinder.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\dwwin.exe

C:\WINDOWS\system32\dwwin.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE

C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

C:\WINDOWS\system32\dwwin.exe

C:\WINDOWS\system32\dwwin.exe

C:\WINDOWS\system32\dwwin.exe

C:\WINDOWS\system32\dwwin.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/microsoftupdate

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

F2 - REG:system.ini: Shell=Explorer.exe rundll32.exe bwsb.gio gltbr

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\winlogon32.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {53322a9a-5b11-4acc-bcbc-06315b007f67} - kabomiwe.dll (file missing)

O2 - BHO: (no name) - {88A31D3D-ADAE-471F-906A-A97DA722CFAD} - C:\WINDOWS\system32\autodis.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O4 - HKLM\..\Run: [unlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe -H

O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [smartGuardian] C:\Program Files\ITE\Smart Guardian\ITESmart.exe

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Act! Preloader] "C:\Program Files\ACT\ACT for Windows\Act8.exe" -stayrunning

O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB003" /M "Stylus Photo R200"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [winupdate86.exe] C:\WINDOWS\system32\winupdate86.exe

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [hoderalehe] Rundll32.exe "ketowila.dll",s

O4 - HKLM\..\Run: [smss32.exe] C:\WINDOWS\system32\smss32.exe

O4 - HKLM\..\Run: [deyerewub] Rundll32.exe "c:\windows\system32\hurasivi.dll",a

O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe

O4 - HKCU\..\Run: [Microsoft Location Finder] "C:\Program Files\Microsoft Location Finder\LocationFinder.exe"

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [ygua8e7yhuiesfha876yfauy8fe] C:\WINDOWS\TEMP\jhi5wycnch.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [asg984jgkfmgasi8ug98jgkfgfb] C:\WINDOWS\TEMP\spoolsv.exe (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [hoderalehe] Rundll32.exe "ketowila.dll",s (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [ygua8e7yhuiesfha876yfauy8fe] C:\WINDOWS\TEMP\jhi5wycnch.exe (User 'Default user')

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

O9 - Extra button: FirstClass

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  • 3 weeks later...

Hello and welcome to Malwarebytes.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please take a read in this thread on instructions on running the tools and posting the logs for instructions: http://www.malwarebytes.org/forums/index.php?showtopic=9573

In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please note that the forum is very busy and if I don

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  • 2 weeks later...
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