I have a virus or spyware

[Kakachi]

i am going www.youtube.com It's very difficult to start a web page it www.eset.com It is both IE and Firefox

i am scan database 3514 By Malwarebytes' Anti-Malware Not found

i am scan database 5400.1158/5854 By Mcafee enterprise 8.7i Not found

What should I do. Help me.

Download the vido file 99

99.rar

[mountaintree16]

Hello Kakachi, and welcome to the forums here at Malwarebytes.org Sounds like you're infected.

Please read the following:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

Also, when replying, please use the "add reply" button or erase what the person you are replying to said, as this makes the forum easier to read.

Thank you

Also, please do not attach potentially infected files to your posts, thanks.

[Kakachi]

Please help me and thank you very much for your answer.

I attached a file that is not a virus file VDO.

[AdvancedSetup]

Hello , and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

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After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

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