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Hi folks, I am trying to get shot of this 'personal security' virus and so I downloaded Malwarebytes anti-Malware utility.I can not get it to open properly. If I right click on the desktop shortcut,and then click 'open',I may get a picture of the opening screen for one second or less. It is running, (I think). I have deleted it and re-downloaded it, but it's the same thing. Any suggestions please? Max

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Hello mugwit, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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