Still Having Problems.

[doc_mobius]

Hi there,

I think my computer in infected with a virus. I keep getting popups say Google Installer and Internet Explorer have encountered a problem. And Mozilla Firefox keeps crashing. I have ESET NOD32 which fails to pick up anything and every time I run Malwarebytes there are 2 infected files that keep coming up.

Please Help,

Mo

Malwarebytes' Anti-Malware 1.43

Database version: 3458

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

6/01/2010 12:05:26 a.m.

mbam-log-2010-01-06 (00-05-26).txt

Scan type: Full Scan (C:\|D:\|E:\|)

Objects scanned: 324621

Time elapsed: 2 hour(s), 6 minute(s), 43 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\H8SRT (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\krl32mainweq.dll (Trojan.DNSChanger) -> Quarantined and deleted successfully.

[miekiemoes]

Hi,

First of all, please update MalwareBytes, because the databaseversion + main version is outdated.

• Start MalwareBytes and click the Update tab. There click "Check for updates"
  
• Once the updates are downloaded, perform a quick scan again.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Do NOT post the log yet, but allow mbam to reboot.
  
• After reboot, immediately rescan with malwarebytes, let it perform another scan, select to remove and reboot once again.
  
• It's important that these steps are performed immediately after eachother (scan > select to remove > reboot > right after reboot, another scan > select to remove > reboot).
  

Then when done, post the LATEST malwarebytes log in your next reply. Only post that log AFTER the second reboot.

[doc_mobius]

Thanks so much!

Malwarebytes' Anti-Malware 1.43

Database version: 3458

Windows 5.1.2600 Service Pack 3

Internet Explorer 7.0.5730.13

10/01/2010 8:18:47 p.m.

mbam-log-2010-01-10 (20-18-47).txt

Scan type: Quick Scan

Objects scanned: 121056

Time elapsed: 7 minute(s), 40 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

[miekiemoes]

Hi,

Are you still having problems now?

[miekiemoes]

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