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Desktop Defender just wiped out my icons and start menu...

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...I tried to do the system recovery, won't work. Tried booting in safe mode. Won't work. The most I can get to work is the safe mode with command prompt. IS there any way of getting malwarebytes (which is fully installed on the pc) to run through that to eliminate this garbage and restore my pc? Any help is greatly appreciated!

I can't download other stuff to the pc, but I can burn cd roms for it to boot off of if that is an option...


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Hello sallah, and welcome to Malwarebytes.org.

The experts don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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