Black Screen of Death

[sunrisecc]

Win 7 with all updates.

To generate a Black SOD, all I have to do is run a MBAM (quick or full). Then the next time I wake the computer from sleep and after entering the password, I get the BlackSOD. The MBAM scans actually find 0 problems. I am using MSSE as my AV. I have not received any black screens unless I run MBAM. I have not used the prevx 'fix'.

For now, I do not run my weekly MBAM scan to avoid the Black SOD.

When I did get the Black SOD, I just reset and rebooted with no problem.

[noknojon]

Welcome sunrisecc -

Can you please scroll to item #7 at the link below for a New Clean copy of the program as yours may be corrupted -

http://www.malwarebytes.org/forums/index.p...ost&p=49525

Then try a scan - This can occur with a minor infection blocking the program from operating properly -

Thank You -

[sunrisecc]

I can understand that you want me to re-install a fresh copy of the program. I would un-install first. However I do not follow your reference to item#7. I have checked both issue #7 and post #7 and they are both unrelated.

[sunrisecc]

I take it that you are referring me to #8. Is that correct?

[sunrisecc]

I have re-installed MBAM and will see what happens tomorrow morning. I just completed a scan with no hits.

[exile360]

Greetings

If using Microsoft Security Essentials with the paid version of Malwarebytes' Anti-Malware you MUST exclude its files as detailed in this guide to prevent system crashes and freezes.

[sunrisecc]

Problem solved.

I am not using the paid version.

Thank you for your help.

[noknojon]

Well done -

Glad exile360 had that script - Was that a help ??

Call again for other help if needed -

[exile360]

You're welcome sunrisecc

[sunrisecc]

Upon reflection, I now think that the problem was caused by the fact that I never uninstalled and re-installed MBAM when I upgraded from Vista to Win7.

Bottom line, I have my MBAM back.

[exile360]

Yes, it could have been caused by what has become known in the Windows world as "DLL Hell", basically Windows keeps old versions of DLL's along with new ones and sometimes the registration of said DLL's can get corrupted, causing issues with the programs that use them (such as the DLL's used by MBAM), the upgrade install of 7 over Vista may have corrupted the registration of said DLL's and removing and reinstalling likely corrected it .

[sunrisecc]

The irony is that I un-installed all utilities such as MSE, Backup etc except MBAM. Serves me right.

[sunrisecc]

The irony is that I un-installed all utilities such as MSE, Backup etc except MBAM. Serves me right.

Omitted 'and re-installed the utilities'.