SpyEraser

[shakymom]

Using a Dell Latitude D620 running XP Home Edition SP 3 with Avira Free Virus, SpywareBlaster. Infected with something called SpyEraser. It keeps popping up telling me my system is infected possibly by one of my friends on my blog. I do blog using blogspot. This has disabled my internet connection. If I try to restart in safemode I get blue screened. Cannot start Task Manager. Program not listed in Control Panel.

I have ran the programs as requested in Pinned topic "What do I do Now". Logs are attached. Your help is appreciated!

Malware Log:

Malwarebytes' Anti-Malware 1.41

Database version: 2775

Windows 5.1.2600 Service Pack 3

12/30/2009 9:07:34 AM

mbam-log-2009-12-30 (09-07-34).txt

Scan type: Full Scan (C:\|)

Objects scanned: 198908

Time elapsed: 1 hour(s), 0 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS:

DDS (Ver_09-12-01.01) - NTFSx86

Run by Shanna Watts at 9:23:58.01 on Wed 12/30/2009

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.575 [GMT -6:00]

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

svchost.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Wave Systems Corp\Common\DataServer.exe

C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe

C:\WINDOWS\Explorer.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\stsystra.exe

C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\WINDOWS\system32\msctrl32.exe

C:\PROGRA~1\Yahoo!\browser\ycommon.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\iPod\bin\iPodService.exe

F:\VirusMal\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://att.yahoo.com

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070420

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070420

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

mSearchAssistant = hxxp://www.google.com/ie

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

mWinlogon: Shell=Explorer.exe

BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll

BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll

BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll

BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [sigmatelSysTrayApp] stsystra.exe

mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [<NO NAME>]

mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a

mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min

mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [spyEraser] "c:\windows\system32\msctrl32.exe"

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng1.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embass~1.lnk - c:\program files\wave systems corp\services manager\secure update\AutoUpdate.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

uPolicies-system: EnableProfileQuota = 1 (0x1)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll

IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL

LSP: bmnet.dll

Trusted Zone: pulaskitech.edu\webctap

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab

DPF: {28B66320-9687-4B13-8757-36F901887AB5} - hxxp://seehere.com/ips-opdata/layout/fujius02/objects/jordan-canvasx.cab

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo2.walgreens.com/WalgreensActivia.cab

DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1191198207062

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab

DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: {EB5B27DB-B47D-40DC-B3C1-9F9B84FF0796} = 192.168.1.1

Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll

Notify: igfxcui - igfxdev.dll

AppInit_DLLs: wxvault.dll c:\progra~1\google\google~1\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

LSA: Authentication Packages = msv1_0 wvauth

Hosts: 209.44.111.62 aware-protect.com

Hosts: 209.44.111.62 www.aware-protect.com

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-11-28 11608]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-11-28 108289]

R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-11-28 185089]

R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-11-28 56816]

S2 aawservice;Lavasoft Ad-Aware Service;"c:\program files\lavasoft\ad-aware\aawservice.exe" --> c:\program files\lavasoft\ad-aware\aawservice.exe [?]

S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2008-11-20 113152]

S3 SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80);c:\windows\system32\drivers\swnc8u80.sys [2008-8-20 168192]

S3 SWUMX80;Sierra Wireless USB MUX Driver (UMTS80);c:\windows\system32\drivers\swumx80.sys [2008-8-20 142976]

=============== Created Last 30 ================

2009-12-30 15:13:50 0 ----a-w- c:\documents and settings\shanna watts\defogger_reenable

2009-12-30 15:12:53 973 ----a-w- c:\windows\system32\stat_file.dll

2009-12-30 06:07:57 320726 ----a-w- c:\windows\system32\data.dll

2009-12-30 06:07:52 3317345 ----a-w- c:\windows\system32\msctrl32.exe

==================== Find3M ====================

2009-12-08 23:17:14 56816 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe

2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll

2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll

2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll

2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll

2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys

2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll

2009-10-13 10:30:16 270336 ------w- c:\windows\system32\dllcache\oakley.dll

2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll

2009-10-12 13:38:19 149504 ------w- c:\windows\system32\dllcache\rastls.dll

2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll

2009-10-12 13:38:18 79872 ------w- c:\windows\system32\dllcache\raschap.dll

2008-09-16 01:51:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091520080916\index.dat

============= FINISH: 9:25:14.12 ===============

Thanks for your time and assistance!

ark.zip

Attach.zip

[kahdah]

Hello shakymom

Welcome to Malwarebytes.

=====================

One or more of the identified infections is a backdoor trojan or rootkit.

This type of infection has the capabilities to allows hacker to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identity Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.

[shakymom]

Hello Kahdah,

Thanks for your prompt response....Wow! That bad huh? I have read through your links and am feeling a little overwhelmed. I have changed all passwords and disabled the wireless connection on the Dell. Using a desktop to reply.

Is there a link on how to reformat the hard drive? I still have the original installation software so I can re-install the operating system that way. Also have the original software for other programs used.

Is it safe to copy documents and photos to a flash drive and CDs and copy them back to the computer once it has been reformatted and secured or am I risking a re-infection? Can I scan the flash drive and CDs for possible virus/trojans?

Next question, what did I do wrong? I have current antivirus software set to update daily, Windows Firewall is turned on and frequently scan with MalwareBytes, SpywareBlaster is also installed. How did I get these trojans?

Again, thanks for your prompt response and assistance.

Shakymom

[kahdah]

Well there is nothing you did wrong it is the criminals that create the malware that do wrong.

They make sure it goes undetected so it can get in there and do what it needs to do.

Can I scan the flash drive and CDs for possible virus/trojans?

Yes do that before reimplementing the data to the computer.

It will be safe to back up your documents files and folders.

Here is a link to help:

http://www.geekstogo.com/forum/Reformat-In...ws-t173729.html

You are welcome