Error 732(2,0) while updating online

[kmoksha]

Getting error 732(2,0) on updating online on my xp desktop. On running quick scan, no malware

detected.

Thanks in advance.

[noknojon]

Hello kmoksha -

Your problem of error 732 is usually due to your lack of internet connection while updating, or your settings - Please read the item at the link below -

http://www.malwarebytes.org/forums/index.p...st&p=162097

Read the article / check your internet settings and I hope this helps -

Please let us know if this fixed it

Thank You -

[kmoksha]

Using malwarebytes free and norton 360. Have allowed mbam in the norton firewall and

checked the automatically detect settings in the network settings.

[noknojon]

Hi again -

You may have checked settings but the error message indicates that at some time while you were updating the Internet may have dropped out -

Even if this is for a few seconds , or so , you will still get this message -

Thank You -

EDIT -

There is no need to rescan as this is not an infection message -

[kmoksha]

Also added the 3 mbam files to scan exclusion but still not able to update online and receive

the same error.

[noknojon]

The next step is to ensure that you have a clean copy of the program - Scroll down, read and follow the directions at item #7 at the link below -

http://www.malwarebytes.org/forums/index.p...ost&p=49525

This will Un/re install a fully fresh version of Malwarebytes - Ignore the item about reinstalling ID and KEY if you use free version -

Thank You for following so quickly -

PS. Do you use Dialup ?? -

[AdvancedSetup]

Please take a look at #4 and #8 of the FAQ located here and if that doesn't fix it then please check to see if the instructions here are helpful.

Please let me know how it goes.

Thanks

[kmoksha]

Thanks noknojon and Ron. Uninstalled and reinstalled malwarebytes and followed the steps

mentioned(FAQ) by Ron. Now able to update online.

[AdvancedSetup]

Great. Glad you got it going and thanks for the follow-up reply.

Cheers.