Laptop infected with TR/Agent.defz (AVIRA)

[yohman]

Dear Sir,

appreciate your expert advise.

files per your instructions are as attached.

much thanks

yohman

Attach.zip

mbam_log_2009_12_29__11_04_55_.txt

DDS.txt

[SpySentinel]

Hi yohman, welcome to Malwarebytes

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  
• Under the Custom Scan box paste this in
  

netsvcs

%SYSTEMDRIVE%\*.exe

/md5start

eventlog.dll

scecli.dll

netlogon.dll

cngaudit.dll

sceclt.dll

ntelogon.dll

logevent.dll

iaStor.sys

nvstor.sys

atapi.sys

IdeChnDr.sys

viasraid.sys

AGP440.sys

vaxscsi.sys

nvatabus.sys

viamraid.sys

nvata.sys

nvgts.sys

iastorv.sys

ViPrt.sys

eNetHook.dll

ahcix86.sys

KR10N.sys

nvstor32.sys

ahcix86s.sys

nvrd32.sys

/md5stop

%systemroot%\*. /mp /s

CREATERESTOREPOINT

%systemroot%\system32\*.dll /lockedfiles

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them if you need to start a new topic.
    

Download the GMER Rootkit Scanner. Unzip it to your Desktop.

Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.

Double-click gmer.exe. The program will begin to run.

**Caution**

These types of scans can produce false positives. Do NOT take any action on any "<--- ROOKIT" entries unless advised!

If possible rootkit activity is found, you will be asked if you would like to perform a full scan.

• Click NO
  
• In the right panel, you will see a bunch of boxes that have been checked ... leave everything checked and ensure the Show all box is un-checked.
  
• Now click the Scan button.
  Once the scan is complete, you may receive another notice about rootkit activity.
  
• Click OK.
  
• GMER will produce a log. Click on the [save..] button, and in the File name area, type in "GMER.txt"
  
• Save it where you can easily find it, such as your desktop.
  

Post the contents of GMER.txt in your next reply.

[yohman]

dear Master SpySentinel,

as attached.

thanks and happy new year!

yohman

GMER.txt

OTL.Txt

Extras.Txt

[SpySentinel]

Hi yohman,

You're welcome, and Happy new year to you as well

Run OTL.exe

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Files
  C:\Windows\wpd99.drv
  C:\Windows\tasks\At*.job
  
  :Commands
  [purity]
  [emptytemp]
  [start explorer]
  [Reboot]

  
  

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot when it is done
  

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:

1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.

2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Therefore please go to add/remove in the control panel and remove either Microsoft Security Essentials or AntiVir.

Go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
   
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
   
3. When the downloads have finished, click on Settings.
   
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     Mail databases
     

[*]Click on My Computer under Scan.

[*]Once the scan is complete, it will display the results. Click on View Scan Report.

[*]You will see a list of infected items there. Click on Save Report As....

[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

[SpySentinel]

Due to lack of feedback this topic has been closed.

If you need this topic reopened, please contact a staff member.

Everyone else please start a new topic.