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win32/agent.nav worm

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I found out what the virus/spyware was when i using my usb stick in an internet cafe (actually just five minutes from finding out im posting this) googled the virus and it says its a trojan located in the registry. I knew there was something wrong with my system, stuff i had deleted that opened on start up were still opening on start up and other odd stuff happening, i used the malware software and it failed to locate it as well as trend micro. I tried using the rookit buster program and i think its been infected as it keeps giving me an alert saying its been updated and needs to restart.

I noticed something odd a week ago when it took 5 minutes for the computer to load which was really unusual and im really concerned its logged all my passwords and accound info.

Id really like to know what i can do and how to get rid of it.

Any help will be really appreciated.

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  • Root Admin

Hello surfer1,

It's quite possible that you may have an infection that we along with your Anti-Virus currently do not detect. Please follow the directions below and someone will assist you in working on detecting and removing the infection.

Please be patient though as the site is very busy and this is the Holiday Season so help times may increase

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someon has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org

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